Announcement

Collapse

Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing – The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you’re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don’t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like “you people.”
- Do not use ill terms which are offensive to groups, do not “flame”, “troll.” or “haze”.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don’t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don’t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ‘sock puppet’ accounts – multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator’s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
See more
See less

land of earth error?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • land of earth error?

    Hi,

    So, when we go into battles in Land of Earth, we have been getting a "your guild has not opted in!" message. We're fairly active, so I'm not sure what we're supposed to be opted in to. This just started happening recently; before that, we were able to battle in those towers all the time.

    Anybody help here?

    THank you.

    CA
    Guildies where I have friends and have served (or am serving)
    Stonehelm
    Baby Dolls
    AAAceKillers
    Heroes

  • #2
    Are you in vulnerable mode ? Either you just haven't been attacked lately, allowing for all members to work on guardian path points, or you dont have an officer tagging enemy towers anymore

    Comment


    • #3
      I AM the officer tagging the towers. That's what's so weird. Most of the time we can fight just fine, but once in a while we get this error message and get bounced out.
      Guildies where I have friends and have served (or am serving)
      Stonehelm
      Baby Dolls
      AAAceKillers
      Heroes

      Comment


      • #4
        To be clear, this happens when we are in LOE, in enemy lands and have started a war with a guild in one of the towers.

        It happened again tonight; we are in battle in conquest in Hildershall town, just finshed one in Dungred Outpost. Our players are hitting. But, go into LOE and try to battle in towers and we get told we haven't opted in. So, what are we supposed to opt into, and why doesn't this happen all the time?
        Last edited by castle-heroine; 11-30-2019, 04:15 AM.
        Guildies where I have friends and have served (or am serving)
        Stonehelm
        Baby Dolls
        AAAceKillers
        Heroes

        Comment


        • #5
          Are you using Castle Age HD app? If so, there are some issues going on.

          Comment


          • #6
            anyone else have images in the game that is NOT RIGHT?? on FACEBOOK

            .. like my collect button says it has not been collected, but when I click it is says it has been activated?

            ? anyone? thanks (thought something else was wrong.. I was! so I deleted that part of my comment/question when I edited.)


            I use Chrome, and already cleared my history/browser etc..
            Last edited by sundos; 12-02-2019, 12:34 PM.

            Comment


            • #7
              yes, collect button same as you say, and all out LoMs were called "1" instead of their proper name

              Edit: our Loms are now showing as expected, their proper name but resource button is still showing "collect"
              Last edited by graeme; 12-02-2019, 12:49 PM.

              Comment


              • #8
                i am getting same error as OP. repeated clicking of the guardian button results in some successful tries and other "you cannot defend your tower if you have not opted in". Also, chance of getting a blue crystal is much less than it was before, so land of earth is currently broken.

                Comment


                • #9
                  just tagged a land and when trying to hit it now says "Your guild has not opted in to this battle!"
                  Something definitely broken

                  Comment


                  • #10
                    Originally posted by Sixpence View Post
                    i am getting same error as OP. repeated clicking of the guardian button results in some successful tries and other "you cannot defend your tower if you have not opted in". Also, chance of getting a blue crystal is much less than it was before, so land of earth is currently broken.
                    Not sure about the crystals, but I'm certainly getting the same intermittent failure when using guardian

                    Comment


                    • #11
                      Originally posted by Sixpence View Post
                      i am getting same error as OP. repeated clicking of the guardian button results in some successful tries and other "you cannot defend your tower if you have not opted in".
                      I'm having this problem too, except the message I get is, "You cannot help your guild if you are not a defender!" I see guardians in the land, so someone in the guild was able to defend properly at some point during the current battle.
                      Just another Castle Age player
                      army code: D422AE

                      Comment


                      • #12
                        I am experiencing the same thing. Sometimes the "not opted in" message, and never any blue crystals when I would at least get a couple. Guild XP doesn't seem to budge with any effort our guild exerts.

                        Comment


                        • #13
                          Yeah, it's broken. I'm having the same problem with LoE defense, and also on Enemy Lands. We ARE engaged in those battles and others have been able to use tokens in them. But I keep getting those messages "You cannot help your guild if you are not a defender" and "Your guild has not opted into this battle". WTF are they doing to our base code?

                          Comment


                          • #14
                            Same error when using healing

                            You cannot help your guild if you are not a defender!

                            Comment


                            • #15
                              same issue here "You cannot help your guild if you are not a defender!" I'm part of the guild, defending a tower and the guardian button is available, but not working.

                              Comment

                              Working...
                              X