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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing – The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you’re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don’t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like “you people.”
- Do not use ill terms which are offensive to groups, do not “flame”, “troll.” or “haze”.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don’t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don’t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ‘sock puppet’ accounts – multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator’s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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List of Currently Reported User Issues

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  • List of Currently Reported User Issues

    List of currently known bugs affecting gameplay. These issues have detailed information regarding cause and/or effect. If you do not see a major bug that isn't listed please created a new thread on the subject if one doesn't exist or PM me the details of an already reported problem. Also if you feel one of these issues has been resolved please post a reply in the associated thread so it can be verified. Thanks.

    Guild Battles
    Smoke Bomb Glitch in 10v10
    When smoke bomb is cast on a player, any opponent they attack has the opportunity to evade the attack regardless of their class. Basically game acts as if smoke bomb were cast on the opponent.

    Health Rune Boost Disappearing
    Occurs when a defensive action is applied to the affected player during a Guild Battle when their Health rune is not currently equiped. The circumstance required to cause this is as of yet unknown, as not all defensive actions cause the issue. It should be noted that when the Health Rune is re-equiped and a defensive action applied the maximum Health value is restored, but not the lost Health.

    Unable to utilize special attacks during GB on specific user
    FB has started issuing app-specific IDs which trickles down to all the different CA features. As a result anyone passing a 17-digit ID cannot be targeted by any special attack during a Guild Battle. Also, it is not possible to post to the players keep Wall.

    Heroes / Generals
    Vincent Alchemy Disappears if bought first in the 100v100 shop
    It is possible to obtain some generals both by alchemy and to purchase them in one of the various shops. Two copies can be obtained of the alchemy is performed before the purchase, if done the other way around the alchemy disappears before it can be completed.

    Petrus the Elusive's Smoke Bomb ability doesn't transfer
    When Petrus is assigned as either the primary or secondary in an alliance his Smoke Bomb ability bonus does not display. Instead the master's first ability is duplicated in the description. Unknown if this is purely cosmetic or has effect in-game.

    Miscellaneous
    Unable to "Report/Contact Developer" via Facebook
    This issue seems to occur randomly and may be FB account specific.

    Loadouts have reset (cleared)
    Seemingly at random a player's loudouts (general-equipment combinations) are removed from a player's profile. Cause currently unknown.

    Summoner's name not showing properly in Public list
    The name of the monster summoner displayers incorrectly when the monster is promoted to the Public list.

    Elite Dragonslayer Bow Error
    After reaching 396,000 Hunter points the elite Dragonslayer bow automatically becomes listed as "Acquired. However it does not appear in inventory and is unable to be purchased. Currently the only way to resolve this is open a ticket with Customer Service via the Report option in-game.
    Last edited by Mursilis; 06-02-2016, 08:43 PM.
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    "The universe is already mad, anything else would be redundant" - Londo Mollari
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