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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing – The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you’re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
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Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
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Rule 6: Respect privacy
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- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don’t want to hear it.
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- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
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Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
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- Do not create ‘sock puppet’ accounts – multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
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Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
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Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator’s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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CA won't load

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  • CA won't load

    http://www.facebook.com/profile.php?id=100002851578191

    I can not connect to Castle Age the app or the FB page without getting this error.
    The connection was interrupted
    The connection to web.castleagegame.com was interrupted while the page was loading.
    The site could be temporarily unavailable or too busy. Try again in a few
    moments.
    If you are unable to load any pages, check your computer's network
    connection.
    If your computer or network is protected by a firewall or proxy, make sure
    that Firefox is permitted to access the Web.

    I can access other apps, so it is not a network issue on my machine or a Ad blocker.
    Thanks for your help.
    Attached Files

  • #2
    Same been ages since I have been able to log in, I know several others who can log in and it is infuriating that I am going to lose items from the Jahanna i am on (probably dead by now), that I also lost XP/skill points from wasted energy and such, while others are playing.

    Again seems like poor communication from CA admins/devs - and unequal treatment as well it appears. The servers have been appalling the last few days for HoD and old CA, so I can't say a total collapse was unexpected....WHy am I using FPs to recharge only to find it was a complete waste of time to do so as the game falls over.

    It's a bit of a cheek the price we are charge for FPs when this sort of bug is happening all too frequently compared to other games with other devs.

    Happens with Chrome and Firefox for me, for others it is fine with all settings in FB the same etc. And yes I cleaned the cache and it's not that.

    Update: Driven to mates house, trying on his system, can enter game - all settings are the same. Bewildering :/
    Last edited by Raf_thfc; 11-18-2011, 09:15 PM. Reason: update

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    • #3
      Try turning off secure browsing in FB... Account Settings -> Security -> Secure Browsing -> Uncheck check box...
      My signature is as useful as most of the posts here...

      Comment


      • #4
        I was unable to get in using Chrome, but did get in using Firefox. This is messed up at the CA Servers.
        Forum member since 3-09-2010
        Playing Castle Age since 1-8-2010

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        • #5
          I had changed from secure browsing, and done the cache without good results, but I decided to clear the cache out one more time. Thankfully it worked this time.
          *When you clear the cache, it should kick you out and force you to enter your signon and password again. Some are missing that.
          Last edited by GottsKriegFaust; 11-18-2011, 10:11 PM. Reason: Answer was not complete

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