Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing – The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you’re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don’t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like “you people.”
- Do not use ill terms which are offensive to groups, do not “flame”, “troll.” or “haze”.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don’t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
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Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don’t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ‘sock puppet’ accounts – multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator’s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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whoa what happened???

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  • whoa what happened???

    trying to log on through facebook, but CA isnt showing up. Just a white screen. Just happened minutes ago. Last time this happened to me was when i was adding friends.... is there a connection, will this be resolved soon ?

  • #2
    Same happened to me while accepting gifts white screen. 6 refreshes and all white screens.


    • #3
      First page that went down for me was the Battle page....then nothing would load at all except the white screen


      • #4
        The hamsters that power their servers are on smoke break. Give the poor little critters some time, will ya?


        • #5
          Dito on all the above.

          Yeah and they've branched to the iPhone... Good luck.
          Is saying alas the empire hasn't granted me linked images so I have to result to text. "Not entirely stable. I'm glad you're here to tell us these things. Chewie! Take the Professor in back and plug him into the hyperdrive!" Han Solo


          • #6
            Another Whiteout what else is new this is normal for CA it happens every day think they are trying to make us quit
            Sir Ben


            • #7
              your game is broken - again

              I can not get into castle age, WHITE SCREEN EVERYTHING

              Need i give more details? Would like to, but i can't do anything just getting a white screen. Stop breaking the game! Your making it worst and worst each update! and no its not content its stablity! Fix it, keep it fix'd stop releaseing and worrying about updates, they do no good if we can't explore them.


              • #8
                Me to. Can't get into the game. White screen only!


                • #9
                  Broken for me too.


                  • #10
                    This has nothing to do with the guild but just WHITE SCREEN and not being able to enter the game either through my bookmark nor any link for monsters or Elite Guard. This is NOT FUN!
                    Member of DfA Battle Guild. Death from Above.


                    • #11

                      I am absolutely fed up with CA. You USED to be among the best Dev team out there (as when you pulled back Raids because it did not work right to release it a few weeks later). But you have gotten like those a-holes at Zynga and are more focused on adding new crap instead of fixing the problems.

                      I do not add traffic or cash to companies with that mentality.


                      • #12
                        Accept power stones - white screen. Blue orb for most things you do... And now can't even get in CA as there's that damn white screen again...ahhhhh...My patience is almost at my limit


                        • #13
                          May I suggest these white screens just show THAT THEY ARE FIXING THINGS RIGHT NOW. Please stop to whine every 5 minutes.


                          • #14
                            Originally posted by evuxR View Post
                            Accept power stones - white screen. Blue orb for most things you do... And now can't even get in CA as there's that damn white screen again...ahhhhh...My patience is almost at my limit
                            I feel your pain., Tonight is my last. If this continues, I am done with CA. They can kiss that holiday git card I would ahve spent with them good bye.

                            And is anyone besides me annoyed with the new text verification to post on the damn technical support board? Do the devs REALLY think that all of the complaints and griping about their game that has become completely unstable are from SPAMBOTS?!?!?!?!?! give me a fracking break!


                            • #15
                              I agree with these guys. Right now the Castle Age home screen will not load. you can only get into the links if you have a link outside directing you to other places other than the home screen. I spend $45 a month on favor points, need i take my money elsewhere? You can also add an app for droid phones while your at it. ticks me off you guys favoring the iphone. NEWS FLASH the iphone is a thing of the past. Android is the new iphone!!!