Forum Rules [Updated 12/21/2016]


Please respect your community. Respect each other as you all enjoy the same thing – The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.


These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you’re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.


Please make sure to stay updated on these rules by reviewing this page from time to time.


This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don’t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like “you people.”
- Do not use ill terms which are offensive to groups, do not “flame”, “troll.” or “haze”.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don’t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don’t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ‘sock puppet’ accounts – multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator’s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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  • background black...

    and then i couldn`t do anything...
    time still runned...

  • #2
    Try refreshing the page first, then clear your browser's cache or use a different browser.


    • #3
      Originally posted by 90333 View Post
      and then i couldn`t do anything...
      time still runned...
      same here.


      • #4
        I try different account different user different broswer

        Try dfferent account different user different broswer different PC also have this problem


        • #5
          same here.. pls help... i am trying to search those button base on my memories =(


          • #6
            Originally posted by Rheannan View Post
            Try refreshing the page first, then clear your browser's cache or use a different browser.
            But there has to be a reason WHY Castle Age suddenly stopped loading the graphics. I'm having the same problem. Most of the screen is black and all of the options to actually play are - no fighting; fortify; or even buttons to stash cash or buy things show.

            And it just happened so it isn't a browser issue - my browser is the same I have been using and other apps still work fine. There is a loading problem within CA.


            • #7
              Chrome shows the msg waiting for while it is waiting on Castle Age to load - which it doesn't


              • #8
                same here..??? I try clear browser's cache or use a different browser, still not work


                • #9
                  cant play

                  tried with firefox, ie, chrome and safari, in 2 dif computers and inside vmware 3 other even in Mac and no luck
                  anyone has an idea why this changed??


                  • #10
                    yup same here tried my girlfriend's account and my personal account. all the same as well.

                    plus i tried it on my work laptop on my work server, and on my home PC on my home network.

                    still the same result. i think i problem lies with the scripting or the CA servers..


                    • #11
                      same problems,.i tried also changing my browser but it is still the same ,.
                      highlighting the text before you can read it, that is really annoying,. they must do something about it ,.


                      • #12
                        same here too..
                        Not work...
                        Anyone solve the problem...


                        • #13
                          I would say that either the issue is resolved....or it is happening on a certain server(s)...didn't have that trouble myself...
                          My "Whine Filter" is set to MAX....
                          ABSOLUTELY NO TOLERANCE FOR WHINERS!

                          Chaining is a part of the game....if I do it to you, get over it...
                          if you do it to me first...EXPECT it back...unless, of course,
                          you have stats over mine -- then it's just suicide for me to chain you

                          Anyone that partakes in Arena 2:
                          If you whine that you didn't get Alpha Vanguard, because you failed to maintain a sufficient AP Level....
                          Don't bother...I will relentlessly tell you that you are an EPIC FAILURE!!


                          • #14
                            black background

                            anyone who can help to solve this problem...
                            i tried all the tips but its all thesame balck blank background...
                            its been two days im encountering this ****...


                            • #15
                              same problem here

                              Cant seem to load the background to properly play...background is all black, all i can do now is invade/duel because i can see those button