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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing – The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you’re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.


Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don’t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like “you people.”
- Do not use ill terms which are offensive to groups, do not “flame”, “troll.” or “haze”.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don’t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don’t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ‘sock puppet’ accounts – multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator’s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Gifts and Lists

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  • MajorTomSawyer
    replied
    This has been suggested many times in the past, and I have always been in favor of this idea.

    Originally posted by CSeyoum View Post
    Sorry for being blunt and rude but I am ****ing tired of half my gifts being broken and not registering in game, its ridiculous, fix this. It's your job.
    Hi!

    Welcome to the Castle Age forums!!!

    It would seem you are lost, so let me help you out. This is a thread in the suggestions forum about changing the way your Facebook buddies appear on your gift list.

    This takes place on the Suggestion sub-forum where we request changes and new things.

    What it would appear you are looking for is the Technical Support forum, which can be found here.

    I just wanted to help.

    Because if you truly know better, that would make you a thread hijacker who loves to complain rather then being constructive.

    Leave a comment:


  • warpman608
    replied
    I think they should make a guild exchange where guild members can gift drop items they have extra of to members who need it. for example to unlock the last atlantis 1 mission i need 2 more spartan spears and i've been trying for months to get them and if i had a guild friend who had 2 extra or 2 they didn't need they could in turn give them to me so i could complete the mission.

    Leave a comment:


  • Gray-wolf
    replied
    Even though it works through CA and involves CA gifts?

    Who can we complain to then?

    Leave a comment:


  • solkyro
    replied
    Originally posted by Gray-wolf View Post
    I take it back, the outside people request is back. Also, My army has 80 members, but I'm limited to 40 gifts a day? Please increase the number that can be sent!
    that's a facebook issue, not CAs

    Leave a comment:


  • Gray-wolf
    replied
    I take it back, the outside people request is back. Also, My army has 80 members, but I'm limited to 40 gifts a day? Please increase the number that can be sent!

    Leave a comment:


  • Gray-wolf
    replied
    Looks like some one heard us. The additional, send gift to non facebook friend is gone. Thanks to who ever removed it.

    Leave a comment:


  • jayfromoz
    replied
    The Myspace CA recieving gifts is fantastic

    Sending gifts is probably better on FB but receiving is so much easier over there, I took a screen shot which I will post. I can literally receive 25 gifts in under to mins over there where as here might take me 10 mins. Just a thought for the devs.

    Leave a comment:


  • Treff1975
    replied
    Originally posted by ~Stardust~ View Post
    tbf if you have spare time to play a facebook game it would suggest you have a little spare time to do that.
    DING DING DING..we have a winner---QFT
    and add in the time it took to register with the forums, create an account and put in this post..could've been done twice over

    Leave a comment:


  • CSeyoum
    replied
    Sorry for being blunt and rude but I am ****ing tired of half my gifts being broken and not registering in game, its ridiculous, fix this. It's your job.

    Leave a comment:


  • Gray-wolf
    replied
    The new gift system stinks!!

    It's one thing to choose either FB friends or only CA friends, but now there's a pop up to include Non-FB friends. A bad idea that is really annoying. For the record, what is the official limit of gifts that can be sent in a day?

    Leave a comment:


  • lotus62
    replied
    Thank you gifts

    It seems to me that in most of the games I've played, people gift what they want to get back. A "send thank you gift" button like FV has would simplify this a lot. Personally, I'd rather spend what CA time I have fighting, doing CTAs or giving assist clicks than keeping a log of who wants what.

    Leave a comment:


  • ~Stardust~
    replied
    Originally posted by ✯essentium✯ View Post
    Yes because I have all that much extra time to do that... lol!
    it really doesnt take that long, make a notepad text file, copy and paste someones name into it when they send you a gift or when they send regular gifts, build up a small list and keep it saved. open that up when you wanna send gifts and use that to remmeber people you want to send gifts too.

    setting it up should take less than 5 mins and then less than 1 to open up and add a name

    tbf if you have spare time to play a facebook game it would suggest you have a little spare time to do that.

    Leave a comment:


  • ✯essentium✯
    Guest replied
    Originally posted by Treff1975 View Post
    yes its been brought up numerous times..and its not like we don't have text files, spread sheets, or, God forbid,..a paper and a pencil, to make those lists ourselves and just type in a few letters of each person's name. If you want to be a good army member and be listed as a "gifter" yourself, I really don't think its asking too much to show a little initiative
    Yes because I have all that much extra time to do that... lol!

    Leave a comment:


  • phi618
    replied
    Originally posted by DiegoZ View Post
    imo they should release a in-game gift accept, just like Fishville
    Facebook is pretty much gonna make this mandatory for all apps, as I read somewhere on the forums. Apps can either have in game gift accepts or do it by email. Hopefully CA won't do email.

    Leave a comment:


  • Treff1975
    replied
    yes its been brought up numerous times..and its not like we don't have text files, spread sheets, or, God forbid,..a paper and a pencil, to make those lists ourselves and just type in a few letters of each person's name. If you want to be a good army member and be listed as a "gifter" yourself, I really don't think its asking too much to show a little initiative

    Leave a comment:

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