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Treasure Island Event- Didn't get a chance too collect

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  • Treasure Island Event- Didn't get a chance too collect

    Wasn't able to collect my final chest!!! why didn't they the option to collect a few more days?

  • #2
    Same here

    Comment


    • #3
      If you haven't already, you should also send a message to CA support. If anyone can help, it's them.
      Follow CAGT on FB for tips and game updates. You can also follow our Twitter account @CastleAge_GT.
      New or returning player? Check out this guide

      Forum community. Things you should expect when posting here.

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      • #4
        Really? It was announced when the event was ending. Did you think it meant for everyone but you?

        Comment


        • #5
          Either was I, not all of us spend 24/7 playing this game,

          Comment


          • #6
            Casual players who were familiar with prior CA events like Arena grew accustomed to final rewards being sent a few days after the end of an event. They could use the in-game news feature for things like this, and in a better way than mentioning to use rolls before the end of the event casually in the middle of a post about a glitch. But I've been harping about using the News Feature on a more regular basis for a very long time now.

            Boot Me Gently
            ! Chain Me Daily! Add Me Nicely! Follow CAGT on FB for tips and game updates. You can also follow the Twitter account @CastleAge_GT.

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            • #7
              The event has 2 parts: gathering chests, and opening chests. To shut both of them down at the same time seems idiotic.

              But with as ****ed up as this event was, it's just another point of contention.
              ~VoV~

              Comment


              • #8
                Would someone who has not collected look in your keep and tell us if you can still see the chests. I would think that the unused chests would still be viewable in your inventory. The unused chests should be proof enough.

                You might have to open a help ticket to get the chests cashed in. Sigh, a collect button would have easier.


                you-dont-need-no-stinking-collect-time.jpg
                ...Dwarven Miner - I found a free chest roll for ye, but I was ambushed by a Dev in the mine.
                Lil rascal made away with it...

                Comment


                • #9
                  Originally posted by Rev Sim View Post
                  Would someone who has not collected look in your keep and tell us if you can still see the chests. I would think that the unused chests would still be viewable in your inventory. The unused chests should be proof enough.

                  You might have to open a help ticket to get the chests cashed in. Sigh, a collect button would have easier.


                  [ATTACH]8921[/ATTACH]
                  My ios toon still has the event chest in the keep. Yes, I can see it but I don't care enough to spend another 5 minutes to open a ticket and get an auto reply from TS which lead to nowhere. You have a better chance asking a cyber ghost for help than from Gaea help desk.


                  Nemo vir est qui mundum non reddat meliorem.

                  Comment


                  • #10
                    I have to agree with Dokkodo. Ive had 3 tickets in the last few weeks, and none of them have been handled in any way I would call satisfactory.
                    ~VoV~

                    Comment


                    • #11
                      Originally posted by Rev Sim View Post
                      Would someone who has not collected look in your keep and tell us if you can still see the chests. I would think that the unused chests would still be viewable in your inventory. The unused chests should be proof enough.

                      You might have to open a help ticket to get the chests cashed in. Sigh, a collect button would have easier.


                      [ATTACH]8921[/ATTACH]
                      Didn't click before the event ended (got to somewhere about 20/25 luck value), can't see any chests in keep. Raised a ticket saying I'd assumed we'd collect at the end of the event and was there any chance of getting the prizes please.

                      "The Treasure Island event has now ended. According to our developers, all event rewards have been paid out properly to all players at this time. With this information, we cannot provide any further compensation for this issue."

                      Comment


                      • #12
                        Originally posted by TimTheWizard View Post
                        Didn't click before the event ended (got to somewhere about 20/25 luck value), can't see any chests in keep. Raised a ticket saying I'd assumed we'd collect at the end of the event and was there any chance of getting the prizes please.

                        "The Treasure Island event has now ended. According to our developers, all event rewards have been paid out properly to all players at this time. With this information, we cannot provide any further compensation for this issue."
                        I'm sorry to hear this. I was really hoping they would give people the prizes they missed out on.
                        Follow CAGT on FB for tips and game updates. You can also follow our Twitter account @CastleAge_GT.
                        New or returning player? Check out this guide

                        Forum community. Things you should expect when posting here.

                        Comment


                        • #13
                          yeah, screw these stupid events..I was on a road traveling vacation these last 7 days and just checked on the event now. Doesn't matter., I could see from the start it was for the paying customers only

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                          • #14
                            Originally posted by Iron-Mike View Post
                            yeah, screw these stupid events..I was on a road traveling vacation these last 7 days and just checked on the event now. Doesn't matter., I could see from the start it was for the paying customers only
                            And only seriously high rollers at that.

                            Yet certain folks around here continue making excuses about the lack of new battle seasons.
                            ~VoV~

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