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Forum Rules [Updated 12/21/2016]

MAIN RULES OF THE FORUMS

Please respect your community. Respect each other as you all enjoy the same thing – The Game.

We encourage open and friendly discussion of the game and the Community. Moderators and Staff have final decisions on all matters, and are here to make sure that the Community remains a friendly, fun place appropriate for players of all backgrounds, ages and groups.

It is the forum member's responsibility to stay up to date on forum rules and to honor the behavior outlined.

PURPOSE OF THE FORUMS

These forums provide an area for constructive player discussions of the game. It also allows players to
help each other identify bugs and issues, and help each other reproduce and resolve them.

These forums are not the most direct way to contact support. If you’re having an issue with your game and you need direct assistance, please tap on the FAQ/Support tab within the game.

CHANGES OR IMPROVEMENT

Please make sure to stay updated on these rules by reviewing this page from time to time.

SET RULES

This is a private board. As such, decisions made are final.
We reserve the right to remove any message board content without notice for any reason.

Rule 1: Responses to rule violations
Violating these rules will result in warnings, either formal or informal, suspensions, banning, or other sanctions.

Rule 2: Respect other users on the forums
- Do not make attacks or insult other users, either in the forums or through private messages. Disagreements and debates are fine, but don’t make it personal.
- Do not attack groups. This includes professions, races, religions, sexual orientations, genders, incomes, or even vague groups like “you people.”
- Do not use ill terms which are offensive to groups, do not “flame”, “troll.” or “haze”.

Rule 3: Respect the forum purpose and structure
- Make your posts in the appropriate forum.
- Please use the Search function. If a relevant thread already exists, please post there instead of creating a new thread about the same topic. Duplicate threads will be closed to keep the forums orderly and easy to navigate.
- Keep off-topic posts in the off-topic forum.
- Don’t start discussions about games that are not ours.
- Do not cross-link to other message boards or websites unless approved by a moderator.

Rule 4: Respect the law
- Do not post anything illegal under U.S. law, or encourage other users to break the laws of the U.S. or their country of residence.
- Do not encourage users to break terms of service. This includes giving information about how to find scripts, exploits, or cheats, as well as arranging to buy or sell accounts or virtual goods.

Rule 5: Respect the audience
Think about who you're talking to. Users may be as young as 13 on these message boards, and may be male or female, and from countries across the globe.
- Keep your language civil. Profanity is frowned on.
- Do not post Adult Material, inappropriate graphic sexual content in any format, or links to sexually explicit sites.
- Do not post graphic images or explicit descriptions of violent acts.
- Do not use an avatar or signature that could offend other users. They have to look at it a lot.

Rule 6: Respect privacy
- Do not post any private emails or private messages unless you have the explicit permission of each person involved in the exchange.
- Do not post private communication between customer support, members, moderators, or administrators on these forums, or anywhere else. (This include support ticket responses)
- Do not post any information covered by a non-disclosure agreement or beta testing agreement. Even if you somehow have inside information about our competitors, for legal reasons we don’t want to hear it.
- Do not post Facebook information about other forum users.
- Do not post any private information about other users.
- Do not post in-game information in an attempt to have other players attack your target. Be careful to not cross the line into bullying.

Rule 7: Do not spam
- Do not post repeatedly about the same topic.
- Do not spam users on the forums or through private messages.
- Do not start a thread without actual purpose.
- Do not start a thread about a news story or article unless you make it clear what the story is about, and offer your own opinion to start a discussion.

Rule 8: Respect your account
- Do not share your account information with other individuals. You will be held responsible for any rules violations that occur under your account.
- Do not create new accounts or use other tricks to avoid suspensions or bans.
- Do not create ‘sock puppet’ accounts – multiple accounts created just so that you can agree with yourself and make it seem like your ideas have more support than they do.
- Never include your e-mail address or any other personal information in posts.

Rule 9: Respect the Moderators
- Do not post using the color red. This color is reserved for moderators.
- Do not impersonate moderators. Do not claim to speak for the moderators.

Rule 10: Respect the decisions of the moderators
- The moderation teams reserves the right to warn, suspend, or permanently ban users judged to be acting against the spirit of the rules, even if the user is following the letter of the rules.
- Do not argue with moderators about moderator decisions. You can disagree with a moderator’s opinions, just like any other poster, but when they post moderator actions in red text, it is considered final.
- Moderators have no access to your game account. If you have an issue you must contact customer service.

Generally, BE NICE. There is nothing wrong with being nice to each other.
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Maintenance notice and free chest roll as compensation

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  • #121
    where Can I tell devs for bonus if I dont obtain free roll or any FP or something

    Comment

    • #122
      Originally posted by oli.oil View Post
      where Can I tell devs for bonus if I dont obtain free roll or any FP or something
      http://www.castleageforums.com/cforu...er-Support-FAQ

      I find this link the easiest way: https://gaea.zendesk.com/hc/en-us/requests/new

      Edit - though you may want to wait until the problems are resolved, as they may give you your roll as part of the correction.
      Last edited by thomasj8; 12-28-2016, 04:15 PM.
      Chimوra

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      • #123
        oh well its no free roll (just looked) and demi points reset to 0 for me.but free refil fair trade for the free roll. but hate that i lost all my demi points

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        • #124
          Originally posted by hansa View Post
          oh well its no free roll (just looked) and demi points reset to 0 for me.but free refil fair trade for the free roll. but hate that i lost all my demi points
          Don't be too upset. You'll be able to re-earn all the rewards. That should be around 40 FPs, 35 energy potions and 5 stam potions, IIRC. Many players would be very happy to be in your shoes
          Last edited by CastleAgeBrock; 12-28-2016, 03:29 PM.

          Boot Me Gently          ! Chain Me Daily! Add Me Nicely! Follow CAGT on FB for tips and game updates. You can also follow the Twitter account @CastleAge_GT.

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          • #125
            There were plenty of people who did not know about the scheduled maintenance. Most players do not check the forums often. I'm wondering why there was no announcement on Web3/4? Usually, there would be a head's up on the opening page that is impossible to miss.

            Next time, please make sure that all platforms announce times and dates of maintenance. Thank you!
            FA86FE
            Kiko [ᴛɪᴛᴀɴ]

            Originally posted by Lord Reaper
            I have been taking it since 2010 and I'm not planning on stopping now.

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            • #126
              Originally posted by kk1979 View Post
              There were plenty of people who did not know about the scheduled maintenance. Most players do not check the forums often. I'm wondering why there was no announcement on Web3/4? Usually, there would be a head's up on the opening page that is impossible to miss.

              Next time, please make sure that all platforms announce times and dates of maintenance. Thank you!
              There was an announcement in the News section within the game. All platforms should have had access to it.
              Forum Rules | Infraction System | Informational Threads | FAQ | Gaea ToS & Privacy Policy

              "The universe is already mad, anything else would be redundant" - Londo Mollari

              Comment

              • #127
                Originally posted by kk1979 View Post
                There were plenty of people who did not know about the scheduled maintenance. Most players do not check the forums often. I'm wondering why there was no announcement on Web3/4? Usually, there would be a head's up on the opening page that is impossible to miss.

                Next time, please make sure that all platforms announce times and dates of maintenance. Thank you!
                Agree. And make sure not to mess up all! Damnit web3 and web4 are unplayable now, thanks new devs, well done -.-

                Comment

                • #128
                  Originally posted by Mursilis View Post
                  There was an announcement in the News section within the game. All platforms should have had access to it.
                  Previous maintenance had a banner that showed up in web3/web4/FB/iOS homepage. That's the way in order to make the users see the new update, putting it in the in game news isn't enough.

                  Comment

                  • #129
                    Originally posted by Tripping View Post
                    Previous maintenance had a banner that showed up in web3/web4/FB/iOS homepage. That's the way in order to make the users see the new update, putting it in the in game news isn't enough.
                    That's more a fault of previous Devs not using the Game News often enough for people to develop the habit to look there when they play. Hopefully this will teach players that In Game News is a vital spot to check and get in the habit of checking it daily.

                    Boot Me Gently                    ! Chain Me Daily! Add Me Nicely! Follow CAGT on FB for tips and game updates. You can also follow the Twitter account @CastleAge_GT.

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                    • #130
                      Just got the free roll on FB, (thanks Devs), so they're probably just running late. Likely wanted to make sure everything was smoothed out first.
                      "Brainslam! When do I get to blow something up?" - Crypto 137

                      Comment

                      • #131
                        Originally posted by thomasj8 View Post
                        http://www.castleageforums.com/cforu...er-Support-FAQ

                        I find this link the easiest way: https://gaea.zendesk.com/hc/en-us/requests/new
                        thx but devs do something anyway now - service unavailable

                        Comment

                        • #132
                          "Service Unavailable

                          This server is temporarily unable to service requests. Error code: 95"

                          That's what I get when trying to access web4 or web3. At least devs are tinkering on them.

                          Comment

                          • #133
                            Originally posted by CastleAgeBrock View Post
                            That's more a fault of previous Devs not using the Game News often enough for people to develop the habit to look there when they play. Hopefully this will teach players that In Game News is a vital spot to check and get in the habit of checking it daily.
                            News section is pretty hidden if you don't know where to look at. News should be transferred under the home, quest, battles, monsters, ecc buttons, and the title of the news should be checkable even if you don't click the news button. Current news don't show up anything and you gotta click to see what it is about.

                            Comment

                            • #134
                              Wow this takes time... I hope you are done tomorrow :-)
                              I miss _=*B52*=_ <3

                              Comment

                              • #135
                                Originally posted by sven ios View Post
                                Wow this takes time... I hope you are done tomorrow :-)
                                Tomorrow? Hell no! Before next 100vs100!
                                Last edited by Tripping; 12-28-2016, 03:54 PM.

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