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#1
12-31-2011, 10:10 PM
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FAQ and Common Issues
Okay, everyone keeps asking the same questions, thus cluttering the boards. Let's compile a list of the common problems that are being found here with the temporary solutions that we have, or at least the thread where the issue is being discussed.
HOW TO USE THIS FAQ: It's really quite simple. Let's say you have a problem with buying a guild power. Then, since it's part of Guilds, you look Under the "Guild" section, followed by about where you're having the problem. Nevertheless, sometimes things may be a bit more broad, so please look more into the section, or even using the CTRL+F function on your keyboard to search a keyword to the problem you're dealing with. Table of Contents Home Quests -Questing -Demi-Quests -Atlantis Festival -Main -Battle -Monsters -Games -Feats -Tavern Battle -Battle List -Battle Rank -War Rank -Raid -Arena Monsters -Monster List -Summon Monster -Monster Class Heroes -Heroes -Generals Town -Soldiers -Blacksmith -Magic -Land Oracle -Oracle -Reinforcements -Demi-Power -Chest Keep -Stats -Elite Guard -Achievements -Alchemy -Monster Gifts -Send Gifts -Invite -View Army -Sent Invites Guild -Home -Manage -Guild List -Guild Battle -Guild Monster -Guild Conquest Miscellaneous
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Infraction System | Informational Threads | Forum Rules | FAQ & Addendum | Known Issues Victis Honor GM Last edited by Mursilis; 12-31-2011 at 10:26 PM. 
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#2
12-31-2011, 10:11 PM
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***Home***
I suddenly lost health but my battle field is empty A: Attacking from the iPhone app does not leave a trace of the attacker in your log, but you do still lose battle points and health. ***Quests*** *Quest* I performed a quest but the completion bar didn't increase A: The main quests require a specific general to be active when performing those quests. Make sure this particular general appears in the upper right corner of the CA window, then try the quest again. I finished all of the quests in a realm, but the subquests aren't available A: You need to complete the final quest against the boss before the subquests are unlocked. I'm in the Land of Fire but I can't seem to summon Kull, the option is grayed out. A: Kull was auto summoned for most players long ago with no warning. There is no way to summon him now unless you are a brand new player. *Demi Quests* Nothing as of yet *Atlantis* Why can't I unlock the subquests in Atlantis I A: There are no subquests in Atlantis I, nor is there a final boss to fight.
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Infraction System | Informational Threads | Forum Rules | FAQ & Addendum | Known Issues Victis Honor GM Last edited by Mursilis; 12-31-2011 at 10:21 PM.
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#3
12-31-2011, 10:12 PM
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***Festival***
*Main* Why aren't my battleground achievements lit up A: It's a bug that was never addressed. Rest assurred, you're still getting your rewards even if the icon doesn't turn yellow. *Battle* Why did my guild drop out of our current war bracket, our block of 5 fights isn't completed yet A: Guild war rankings are based off of rolling groups of 5 battles. So to retain your rank, or move up another rank, you need to win 3 out of last 5 battles you accomplished. So if you've fought seven times then 3 of the last 5 need to be wins to move up the ladder. For example, if your last seven battles were W-W-L-W-W-L-L then you would move down a level, since your record in the last 5 battles is 2-3. Why do I have to suddenly opt into the duel portion again, and where did all my points go A: Your festival rank got reset, accidentally of course, it's a bug. Reach out to the developers using the Report feature in the game and let them know what happened, they'll restore your rank and duel points. Why am I unable to opt into the duel portion at all? A: Sometimes the page simply refreshes and doesn't provide an actual list of targets. When this happens, use the direct URL for the duel portion: http://apps.facebook.com/castle_age/...uel_battle.php Why do I have multiple items from each reward tier A: It's a bug. Use the report feature in game to let the developers know. Conversely they are aware of this issue and will be running a scan of the game to eliminate any duplicates on their own. *Monster* I have enough points to unlock the next tier, why didn't I get my Skill Point reward? The reward is given for personally summoning one of each of the four different monsters available in this tier, and doing a decent amount of damage to each. If you didn't personally summon each, you won't get the reward. Why can't I seem to summon one particular monster from my tier? A: It's purely random which monster you summon. Keep at it and eventually you'll get the one you're looking for. All of my monsters suddenly disappeared from the list A: Your damage and monsters still exsist, your list just got cleared. Use any old CTAs or monster links you have to re-enter those monsters, do a little damage and they should repopulate in your list. *Games* Nothing as of yet *Feats* How much of each stat is necessary to pass the different feats? A: There is a topic on the forum listing the necessary values: http://www.castleageforums.com/cforu...ad.php?t=49649. You could also try the wikia. *Tavern* Nothing as of yet ***Battle*** *Battle* I attacked someone and suddenly their level jumped to much higher than that displayed in the list. A: The battle list isn't fully synced up to the servers. It's possible to hit someone and have them been several hundred levels higher. To ensure you are hitting someone around your level, it is possible to open up their keep in a new tab to check on them before you attack. I was attacked by someone and lost -1 battle point A: When you are at the bottom of a tier (Lt. Commander, Lt. General) with the minimum amount of points you cannot lose any more points to drop below that particular tier. *Battle Rank* Nothing as of yet *War Rank* Nothing as of yet *Raid* Nothing as of yet *Arena* Currently no Arena is in progress
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Infraction System | Informational Threads | Forum Rules | FAQ & Addendum | Known Issues Victis Honor GM Last edited by Caitir Eavan; 12-11-2012 at 06:16 AM.
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#4
12-31-2011, 10:12 PM
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***Monsters***
*Monster List* My monsters just disappeared from the list A: Your damage and monsters still exsist, your list just got cleared. Use any old CTAs or monster links you have to re-enter those monsters, do a little damage and they should repopulate in your list. I did enough damage to get the Gold Medal but didn't receive the reward A: Energy used and the damage associated with that energy does not could towards the gold medal amount, only stamina used and it's associated damage counts. *Summon Monster* Some people have multiple monsters up at once, but when I try to summon a second monster, I am told I already have one up and cannot summon another. How many monsters can I summon at once? A: (Not including Kull and Karn which are one time, low-level summons.) You can personally summon and have seven monsters and a Deathrune Siege Raid all running at once. You may have a monster summoned in each Festival Tower, a Thanatos (slot 100), and a regular monster in each the Boss (1), Team (2), old World (3), new World/Piercing (101) monster slots:
A: See above for how to have monsters running in different slots. If you want to summon a new monster in the same tower or slot, you will have to wait for a cooldown period to expire--this varies with the location and type of monster. Tower monsters clear 24 hours after the death of the monster. Team (2) monsters clear 72 hours after death. World (3) monsters have a 7 day (168 hour) cooldown timer. Boss (1) monsters have a couple different timers: easier bosses (Colossus, Gildamesh, Mephistopheles, Sylvanas, Keira and Lotus) have a 34 hour cooldown timer, Skaar Deathrune has a 96 hour cooldown timer, and the larger others have 168 hours. *Monster Class* Nothing as of yet ***Heroes*** *Heroes* Nothing as of yet *Generals* I have Sanno equipped but I don't notice a bonus in my quest progression A: At level 4 the general Sano provides a 5% increase to influence on subquests. However this is not 5% directly on top of the influence normally done, instead it is a 5% increase to the influence itself. Here is an example to explain. Assume that without Sano active 7.0% influence is obtained each time a subquest is completed. Now with a level 4 Sano active the influence gained is different. Specifically: Influence gained = 7 + 7*0.05 = 7 + 0.35 = 7.35% per attempt Equipping Excelsior (bought in Conquest) doesn't provide additional health in Guild wars or festival battles. A: Potential bug coming from the web3 interface, discussed here: http://www.castleageforums.com/cforu...ad.php?t=60233 I obtained one of the generals from the Conquest chest that has divine power but this doesn't seem to be making any difference A: The Conquest chest generals appear to not be working correctly at this moment, discussed here: http://www.castleageforums.com/cforu...ad.php?t=60177 Equipping any health boosting general does not appear to provide this bonus in guild wars. A: New bug, discussed here: http://www.castleageforums.com/cforu...ad.php?t=60440 ***Town*** *Soldiers* Nothing as of yet *Blacksmith* Nothing as of yet *Magic* Nothing as of yet *Land* Nothing as of yet
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Infraction System | Informational Threads | Forum Rules | FAQ & Addendum | Known Issues Victis Honor GM Last edited by Death of Rats; 03-11-2013 at 03:39 PM.
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#5
12-31-2011, 10:13 PM
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***Oracle***
*Oracle* I accidentally bought two of an item A: You can reach out to the developers using the Report option in game and explain what happened. They may provide your Favor Points back, but there is no guarantee. *Reinforcements* Nothing as of yet *Demi-Power* Nothing as of yet *Chest* I just spend 1000 FPs on chest rolls and didn't get an epic. I've been cheated. A: No you haven't. Rolling chests is a gamble, sometimes you win and sometimes you lose. You are just on a bad streak and got unlucky. There are those that rolled once and got an epic, so everything evens out in the end. ***Keep*** *Stats* Celesta tells me she's tired, so I can't heal. A: Celesta has a cooldown timer to healing, you'll need to wait 15-30 seconds and then you'll be able to heal again. It won't let me stash my gold. A:You are currently being attacked and losing gold, try again with a smaller amount. *Elite Guard* Nothing as of yet *Achievements* Nothing as of yet *Alchemy* Nothing as of yet *Monster* My monsters just disappeared from the list A: Your damage and monsters still exsist, your list just got cleared. Use any old CTAs or monster links you have to re-enter those monsters, do a little damage and they should repopulate in your list. ***Gifts*** *Send Gifts* Nothing as of yet *Invite* Nothing as of yet *View Army* Nothing as of yet *Sent Invites* Nothing as of yet
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Infraction System | Informational Threads | Forum Rules | FAQ & Addendum | Known Issues Victis Honor GM Last edited by King Hrothbeort; 01-02-2012 at 12:08 AM. Reason: added Gold; typo
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#6
12-31-2011, 10:13 PM
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***Guild***
*Home* Nothing as of yet *Manage* Why can't I fill all six slots of my character with guild powers? A: Currently the developers have only opened the ability to equip three powers at this time. We assume more will become available at a later date. *Guild List* Nothing as of yet *Guild Battle* Nothing as of yet *Guild Monsters* Why can't I summon a spider to fight? A: Spiders are only available to be summoned via the iPhone app. *Guild Conquest* Why can't I steal a land from another guild? A: Conquest isn't completed, the ability to steal lands isn't implemented yet. As such when all of the members of a guild are defeated, they simply heal up. No timeframe is given for when this ability will be added. My Conquest monster fight reset and there was time left A: This is a bug. Please report what happened to the developers using the Report option in game. The Rage bar doesn't appear to work for Conquest monsters A: The Rage meter is not supposed to work in Conquest. The graphic is there but doesn't do anything. The developers plan on removing it to avoid confusion sometime in the near future. ***Miscellaneous*** I click on links for CTAs or other areas outside of the game and I am brought only to the quest page A: There are two avenues to access CA; FB and Web3. If you click on a Web3 link when you're in FB this is what happens, and vice versa. Make sure you're using the correct link. However if this is happening every few clicks when inside the game, it might be a bug instead, discussed here: http://www.castleageforums.com/cforu...ad.php?t=60030
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Infraction System | Informational Threads | Forum Rules | FAQ & Addendum | Known Issues Victis Honor GM Last edited by Mursilis; 12-31-2011 at 10:21 PM.
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#7
12-31-2011, 10:30 PM
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What we're attempting here is a compilation of all issues that occur in CA that are either bugs or perceived as a bug and end up in this section as a question or complaint. We'll gather the most common issues or all the known bugs and put them here for easy reference. Hopefully this will make things easier for us players to understand what is happening, and to keep an eye on the issues we're encountering.
No obviously us mods don't know all of the outstanding bugs. This is where we need your help to identify and list said issues. If you know of an issue that isn't listed please bring it to our attention so we can add it. One off issues don't really belong here though, it's more for the overall problems many people run into. For example my issue with not bringing all my generals into battle during an invasion was a unique issue and wouldn't have been listed here.
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Infraction System | Informational Threads | Forum Rules | FAQ & Addendum | Known Issues Victis Honor GM
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#8
01-01-2012, 06:43 PM
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*saving for future use*
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Infraction System | Informational Threads | Forum Rules | FAQ & Addendum | Known Issues Victis Honor GM
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#9
01-01-2012, 06:44 PM
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*saving for future use*
10 char
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Infraction System | Informational Threads | Forum Rules | FAQ & Addendum | Known Issues Victis Honor GM
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#10
01-01-2012, 06:44 PM
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*saving for future use*
*yet again...stupid identical post rule*
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