White screen of death

[Tgrish]

This issue is plaguing my friend and after seeing it first hand I need to inquire about it.
Her Castle Age app is extremely bugged. It is very odd. I can log into my character and everything is just fine. She logged into hers and there are all kinds of problems.
1.) The status bar for when you first signup (to like, allow publish, etc) bar is visible 100% of the time and held at 20% when she clearly has them all finished. Only App installed is completed on the bar.
2.) She has a recurring white screen of death when it comes to gifts. Yes, I am aware of the URL workaround to make them work. It doesn't work. Tried accepting multiple (she thinks there's like 20 pending, but now "hidden" cause of the glitch/show up on my army tab) and using the URL fix, but it just goes to a blank/white castle age screen. Tried the URL fix for multiple people and countless times total. Nothing changed.
3.) Also, during her play when she clicks a link (ie, to attack/defend during a fight) she will get taken to this white screen of death. Doesn't always happen, but it happens quite a bit from what I'm seeing.

Needless to say this is a problem and we are looking for solutions. She tried removing the app then re-allowing it, but it didn't work. I'm at a loss as to why this is happening. My character works fine. Her does not. Same computer and same browser. Very odd.

We'd appreciate any input, help, and suggestions. Thanks

[Ronbd77]

Sounds like the exact same thing that is happening to me, and I'm clueless as to how to fix it too. Any help would be appreciated.

[Codeball]

No answer but I have this same problem

[Tgrish]

Problem is happening to me now, also.

To add it also is happening (going to white screen of death) when I try to send gifts.

Hope someone can figure this out. It's very annoying.

[BubbleKnight]

starting from today I'm getting it a lot when I'm trying to go to gifts. I just get a white screen most of the time. If that doesn't happen I get it all the time when I try to go to 'your CA friends' tab in gifting.

[Ronbd77]

This morning CA let me accept gifts and army invites that I received while I was asleep, but when I tried to send gifts, I got the white screen again.

[JimLanum]

This is strange for me also. I can get/send gifts with one of my accounts but when I log into my alternate account I cannot see anything related to gifts. Same as you T, it is the same computer and same browser.

[CycloneRanger]

As of this moment, I have the WSOD on gifts, but yesterday I also had:
1. myself detached from my guild
2. an inability to chat on group chat screens, but OK 1 on 1
3. posts on walls disappearing, then reappearing
4. the inability to accept gifts or requests (followed later by WSOD)

Not happy right now ...

[labalaba]

I think it's FB related, they changed something drastically, so far only Zynga games not affected, but yea I can't process gifts on other games including CA. Some apps give error hint about session related, I tried clearing cookies and everything on the browser but the problem still around.

[Pamela Dawn Young]

The Forum comments where total unhelpful. Can something be done about the problem(s)? IS something being done about them? This condition is not due to anything that the individual players have done..........this is "the games technical error"being done to us! We have friends that deserve gifts......we've been loyal players for months or years. What is being done to correct these problems?