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Thread: iOS Account Dissappeared

  1. Default iOS Account Dissappeared

    My iOS account is not there. acts like I am a new player. Am daily player. Anyone else having this issue? I deleted and reinstalled still same issue.

  2. Default

    I updated the app today and now have to log in via the caste age account login rather than just my ios login. What a pain. DO NOT UPDATE APP until this is fixed.

  3. Default

    My iOS automatically updated and now will not let me in unless I create a new CA account. I'm afraid if I continue with that process I will lose my current iOS account. I hope this is fixed soon.

  4. #4
    Join Date
    Aug 2013
    Location
    Montréal, Canada
    Posts
    108

    Default

    I have the same issue, lost my IOS binded account after updating...
    Welcome to level 1 again...
    Come say hello!
    Venez dire bonjour!

    Web3 link to my keep
    Facebook link to my keep

  5. Default

    If you are having this issue, please send a ticket to customer support. The team is aware and will be handling it. Sorry for the inconvenience

  6. Default

    Thank for the help but how would be able to send a ticket if you can not get into castle age to do that ???????

  7. Default

    Quote Originally Posted by andrew f View Post
    Thank for the help but how would be able to send a ticket if you can not get into castle age to do that ???????
    My IOS account is also missing.

  8. #8

    Default

    Yeah.. game is gone.. ugh..

  9. Default

    Quote Originally Posted by Ghost Brotocol View Post
    If you are having this issue, please send a ticket to customer support. The team is aware and will be handling it. Sorry for the inconvenience
    How do you send a ticket to support?

  10. Default

    I have lost ios accounts on both me and the wifes iphones auto update and poof gone what do I do ?

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