In the past two weeks I have lost two shadow phantoms, both with 330m ish damage done. Just gone completely for both summoner and hitters.
On submitting requests and the usual back and forth I was told there would be no refund since there is no log of me on the leaderboard on the date the monster went missing.... WTF has that got to do with anything, I was hitting for days before this.
Are others experiencing this? If I don't get this sorted this time, for definite that will be it for me and spending on this game.