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Thread: refinement of a gem I don't actually own.

  1. Default

    Thanks.

    I've forwarded the post link to GB so he can forward to the devs.
    "Build a man a fire, keep him warm for a night. Set a man on fire, keep him warm for the rest of his life!" - Rev Sim

    "Gratuitous acts of senseless violence are -my- forte!" - Max

  2. #12

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    OK, well the gems I don't own any more have been removed off my refine screen.

    Can I get a refund on my wasted refine crystals please?
    | Some noob, noobing about. Chain me |
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    | The Unicorn Gym |

  3. Default

    I forgot to post this yesterday.

    We are told that forged gems -should- be possible to refine.

    If anyone isn't seeing already forged gems either on Web or iOS, please do tell so that can be pushed as well.


    As for a refund on refine crystals wasted... I'll bring that up with Ghost, see if he can push that.
    "Build a man a fire, keep him warm for a night. Set a man on fire, keep him warm for the rest of his life!" - Rev Sim

    "Gratuitous acts of senseless violence are -my- forte!" - Max

  4. #14

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    Quote Originally Posted by Lord Reaper View Post
    As for a refund on refine crystals wasted... I'll bring that up with Ghost, see if he can push that.
    Thankyou. Much appreciated.
    | Some noob, noobing about. Chain me |
    | Keep Links | FaceBook or Web3 |
    | The Unicorn Gym |

  5. #15

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    Apparently I'm going to get a refinement crystal refund. I'll keep you updated as to if it ever happens.
    | Some noob, noobing about. Chain me |
    | Keep Links | FaceBook or Web3 |
    | The Unicorn Gym |

  6. #16

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    No refund as yet. But I do have a nice email telling me that my issue has been solved.

    -_-

    No it has not. I am still missing refinement crystals. -_-
    | Some noob, noobing about. Chain me |
    | Keep Links | FaceBook or Web3 |
    | The Unicorn Gym |

  7. #17
    Join Date
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    Default

    Check your keep, under consumables. I think we all got a generic refund. And another for the wm not giving rewards the other day.
    ~VoV~

  8. #18

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    Quote Originally Posted by VersionsOfViolence View Post
    Check your keep, under consumables. I think we all got a generic refund. And another for the wm not giving rewards the other day.
    If everyone got the 'refund' I'm still 11 tokens down. Which sucks.
    | Some noob, noobing about. Chain me |
    | Keep Links | FaceBook or Web3 |
    | The Unicorn Gym |

  9. #19

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    So everyone being gifted 10 refinement crystals for a dev mess up, is compensation for the 11 I am currently down compared to everyone else who didn't refine a gem they were missing. Well that's a really ****ty way to treat your player base.
    | Some noob, noobing about. Chain me |
    | Keep Links | FaceBook or Web3 |
    | The Unicorn Gym |

  10. #20
    Join Date
    Dec 2009
    Location
    Finland
    Posts
    6,836

    Default

    Quote Originally Posted by Ginger The Hutt View Post
    So everyone being gifted 10 refinement crystals for a dev mess up, is compensation for the 11 I am currently down compared to everyone else who didn't refine a gem they were missing. Well that's a really ****ty way to treat your player base.
    Old devs used to compensate for issues like this, Gaea doesn't. In general, if you can click something in the game, Gaea will say it's your own fault. Also, if the game doesn't give you rewards you're due, it's also your own fault.

    Yeah, customer service really sucks.
    WARNING: THE POST ABOVE MAY OR MAY NOT CONTAIN SARCASM AND/OR IRONY!

    Elandal [FIN] ΛĢ 8218DD

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