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bill mason

Didn't recieve promo pack on FP purchas.

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Quote Originally Posted by bill mason View Post
old ticket 355636 did get my promo pack items new ticket 6/7/2017 365735 waiting for responce
Response same as before, first from Oscar
Oscar (Gaea Mobile)
Jun 8, 14:25 -02

Hello Billmason51,

Thank you for your patience.

We apologize for the inconvenience.

After investigating the promotion issue with our developers, our records have indicated that your account has received the promotional items in question.

With this information, we cannot compensate any further items at this time.

If you have any other issues, please let us know.

Gaea Mobile Support

They never really investigate, or they would see there is a problem, I have read many post and people are leaving sense Gaea has taken over. Gaea doesnt care, we are not a bunch of dumb cows I personally have spent over 3 thousand on this game, Been playing sense the beginning, and when there is a problem I do have the experience to see something isn't right. This not checking the problem and just giving a standard reply, Is losing players, I purchased the promo pack on the night of the 6/7, was told it ended 6/6. Well it is still showing on everyone's home page , would this not be false advertising. All i received was the 120 favor points, nothing else. this is not right
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