View Full Version : Favor points lost

04-16-2012, 07:12 PM
Help....I was scrolling through the oracle, and my fat fingers spent 20 fp on 3 Maelkas army members! Can you reset that, and perhaps add a confirmation box in the future?

It was on my iphone acct, not sure you you track them but my army code is c41c84.

04-16-2012, 07:23 PM
There's a confirmation to buy generals from the oracle. Makes sense there should be one for most other things.

Just not refills, cuz that would slow me down.

04-20-2012, 09:13 PM
no reply....not even a "ou're out of luck"....I mean "we're looking into it" from the devs....

04-20-2012, 09:15 PM
Did you send in a report ticket via the app? It's been a busy week for the Devs.

insain icon of DR
06-21-2014, 06:53 AM
ok i bought $10 dollars ( 60 ) worth of favor points and never got them but my payment went through how can i get this fixed .http://prntscr.com/3uyzqi this is my proof of buying them . my army number is 690C03

The Scorpio
06-24-2014, 11:58 PM
I have the same EXACT problem. I purchased 60 favor points through the app and Facebook login. I was charged and it's already been taken out of my bank account but no favor points. I sent a message via feedback line and then there is a problem but that was Thursday. I hope I get some kind of response from them soon.

06-25-2014, 10:57 PM
how long does it normally take to show up?

06-28-2014, 12:40 PM
I just bought 120 FP so I could get the perks from destiny promo pack...deducted from my bank account and shows up on my in app purchases, NADA coming up on my fb castle age mobile app. I even tried just buying the 30 FP pack after for $5 to see if that would load as the promo wasn't attached...same issue. This is terrible! Screen shots sent via in app ticket, hoping for resolution soon, very soon.