Name Problem

[tlee33]

I've had an issue with my CA name not displaying correctly and don't know how or who to contact to fix it.

The name I use is:

† T'Rex the ÐRAGON§LAYER †

which I never had a problem with. Then, probably a couple weeks ago, it started displaying like this:

† T'Rex the ÐRAGON§LAYER ?quot;

I thought it was a bug and would go away but it hasn't. Is there anyway to fix this or anyone to email to fix this? I don't want to pay favor points to have to change my name when it was perfectly fine before.

[King Hrothbeort]

If you PM me your keep link I can let you know how it displays when I look at it. It might just be a problem on your end. Are any other names messed up or just yours?

[tlee33]

Ok, I sent you my keep link. Its just my name that's messed up that I can see. I wonder if they shortened the maximum name length recently which messed up my name?

[King Hrothbeort]

Nope, the length isn't the issue: "Sir Cumference of the Round Table" still shows up as "Sir Cumference of the Round Tab" as he has since he chose the name (sometime around last November).

[tlee33]

Is there an email address of a dev or someone I can contact to see if they can fix this?

[Death of Rats]

There are several ways to contact the CA 'Devs'. I have bolded the best option for this situation.
-Twitter: http://twitter.com/castleagegame
-Facebook: at the bottom of the game screen, click Report, and then choose the option for the game developers.
-Facebook: on the bottom left of the App Page http://www.facebook.com/castleage choose Contact Developer
-Castle Age Forum: http://www.castleageforums.com/cforum/ scroll to the bottom and choose the "Contact Us" link
-Email: for Facebook CA support: castleage@gmail.com (and for MySpace CA support ms.castleage@gmail.com )

The Devs are based out of California, US. When contacting them, always give them 5 business days to respond before sending another message.

[tlee33]

Thanks. I'll try to email them and see what happens.

[Satanael]

I am having the same problem also, my name now displays the ?quot; at the end of it.