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Artanis
10-05-2009, 07:26 PM
[New:] For Allow Access Problems, please see this thread instead:
http://174.37.115.166/cforum/showthread.php?t=6953
[The solution is to first Block and then Unblock the application]

For other Can't log in problems:

Some people have had trouble accessing caste age due to some facebook errors. Here is the FIX for that problem:

Try accessing castle age from the links below:

http://apps.new.facebook.com/castle_age/

or

https://apps.facebook.com/castle_age/ (https://apps.facebook.com/castle_age/)
[ to use the link above you need go through the pages on the page and confirm the exceptions ]

lulu
10-06-2009, 05:40 AM
Some people have had trouble accessing caste age due to some facebook errors. Here is the FIX for that problem:

Try accessing castle age from the links below:

http://apps.new.facebook.com/castle_age/

or

https://apps.facebook.com/castle_age/ (https://apps.facebook.com/castle_age/)
[ to use the link above you need go through the pages on the page and confirm the exceptions ]

This allows you to play the game but you cannot accept gifts, although you can send them.

FittyElf
10-06-2009, 08:50 AM
The link works for me but when a friend posts a request to help all i get is a blank screen.

lulu
10-06-2009, 02:31 PM
This morning I was able to get into the game using the normal method. I even accepted about six or seven gifts when the error once again occurred. I did a bit of reading on the developer forum and it seems that one theory as to why this is sporadic has to do with use. That the "new" addition to the link works may indicate that the older server can't handle the demand. Oddly enough, at the end of the thread there, posted Friday, it was written that the problem was resolved and so the thread ending. Obviously that's not the case and I'm sure Facebook has been made aware of the issue. If Castle Age could provide a work-around for the gift issue - ie - give users a way to obtain a link that we could gerry-rig as we've gerry-rigged the main link - I'd be happy.

Artanis
10-06-2009, 07:12 PM
Please use this link to accept gifts from friends. Replace the 123456789 with your friend's user id:

http://apps.facebook.com/castle_age/army.php?act=acpt&uid=123456789

lulu
10-06-2009, 07:21 PM
Please use this link to accept gifts from friends. Replace the 123456789 with your friend's user id:

http://apps.facebook.com/castle_age/army.php?act=acpt&uid=123456789 (http://http://apps.facebook.com/castle_age/army.php?act=acpt&uid=123456789)

There's something not quite right about that link. When you copy the link location, it begins http://http:// and doesn't take you to the right place. When you remove the extra http it still doesn't take you to the right place. That said, however, I did find a work-around. IF you add the "new" into the single http link like this: http://apps.new.facebook.com/castle_age/army.php?act=acpt&uid=123456789 it DOES work, so thanks.

robwar22
10-06-2009, 07:45 PM
The link above allows me to get in to play the game. However, I am not able to respond to "Call to Arms" and fight dragons.

Do we know when this all will be fixed?

lulu
10-06-2009, 07:58 PM
The link above allows me to get in to play the game. However, I am not able to respond to "Call to Arms" and fight dragons.

Do we know when this all will be fixed?

Actually, you CAN do everything, you just need to adjust the url to add that "new" into it. I've gotten myself into two Keira wars and two dragon fights by doing that. Always copy and paste your link on notepad or something and then after "apps" add new. so that it reads http://apps.new.facebook.com/castle_age/ with whatever extension works, either the call or whatever.

A call to arms of http://apps.facebook.com/castle_age/battle_monster.php?twt=drg&user=554805692&lka=554805692&ref=nf becomes http://apps.new.facebook.com/castle_age/battle_monster.php?twt=drg&user=554805692&lka=554805692&ref=nf

It should work just fine. You may, though, have to remove the second ID and what follows, so that it will look like this:

http://apps.facebook.com/castle_age/battle_monster.php?twt=drg&user=554805692&lka

Conversely, if you can't do it that way, use the basic link to get into the game, go to your army, click on the person with the fight, and get to their monster that way.

Crashmaker
10-07-2009, 07:17 AM
it's back again, but my energy lowered from 355 to 130 ?!?

Chandra
10-07-2009, 09:00 AM
Some people have had trouble accessing caste age due to some facebook errors. Here is the FIX for that problem:

Try accessing castle age from the links below:

http://apps.new.facebook.com/castle_age/



today I used it to be able to access... resulting in lost of 2 levels and with respective values for energy, experience...... also the list of monster I was fighting disappeared... I did not checked anything else cause I was quite bored with all these problems and closed the game.

It's a pity but a really nice game is becoming a nightmare in few days

Lena Gkika
10-07-2009, 09:01 AM
There's something not quite right about that link. When you copy the link location, it begins http://http:// and doesn't take you to the right place. When you remove the extra http it still doesn't take you to the right place. That said, however, I did find a work-around. IF you add the "new" into the single http link like this: http://apps.new.facebook.com/castle_age/army.php?act=acpt&uid=123456789 it DOES work, so thanks.

hi lulu, i edited Artanis' post to correct the link, and i tried it, works fine, although i assume your solution works great as well

@ Crashmaker : some people have reported this too after the update, better use the "Contact" link in the lower left part of any CA page to inform the devs. Just give them 2-3 working days time to check it out, cause they get a lot of mail

ayatooma
10-07-2009, 03:48 PM
Please use this link to accept gifts from friends. Replace the 123456789 with your friend's user id:

http://apps.facebook.com/castle_age/army.php?act=acpt&uid=123456789

I tried this link and still don't get my gifts. Everything else appears to work in the "new" link, but receiving gifts is still out. Bummer as I just started playing and am getting a little frustrated.

lulu
10-07-2009, 05:13 PM
I tried this link and still don't get my gifts. Everything else appears to work in the "new" link, but receiving gifts is still out. Bummer as I just started playing and am getting a little frustrated.

To receive gifts, you've got to use this basic link, and replace the user ID at the end: http://apps.new.facebook.com/castle_age/army.php?act=acpt&uid=100000371731051

It really ought to work...I just did it with my overnight requests of about 10 items. Just right click the link and copy it to notepad or something, then use that as a basic link to adjust with user ID's

traveller
10-07-2009, 07:10 PM
ok im not a rocket scientist when it comes to computers but if a few commoners can figure this out why cant the CA makers simply shut it down for a day of two, take out the old log on ID, post the new ID in its place along with the new gifts ID. Geesh could it ever be more simpler?

lulu
10-07-2009, 07:28 PM
ok im not a rocket scientist when it comes to computers but if a few commoners can figure this out why cant the CA makers simply shut it down for a day of two, take out the old log on ID, post the new ID in its place along with the new gifts ID. Geesh could it ever be more simpler?

Because it is only a stop-gap. First and foremost, most Castle Age users are not encountering these problems. Secondly, if indeed Facebook is gearing up for a server move, the "new" would need to be removed once the change-over occurred. Yes, it is onerous when accepting multiple gifts to go through these steps, and for those without a strong understanding of html and other web jargon, it makes even less sense than it does for those of us who work with html. But that's how it is.

This is not only a Castle Age issue, btw. I am facing it in Yoville and know of other users of other apps with similar problems. I imagine this is incredibly frustrating to the Castle Age developers. Who knows how many users have or will give up because of the interface issue that they do not control?

That said, I am angry that Castle Age's developers have not been forthcoming about the problems and the stop-gap fixes. As a game player, I should not have to research side-doors; they should be provided for me. When I ran a large web-site and we had access issues, we tried to stay out in front of them, to inform, and to work with other sites to help get out the word.

The apps who have users encountering these issues need to be more vocal with their users.

Okay, my ***** for the day is complete.

ollivier
10-07-2009, 09:11 PM
The various workarounds (https && adding "new") work, most of the time. Of course, Murphy's Law applies and it is always when it is the most annoying that it does not work, I just lost 3 staminas trying to get into duels. I also get blank pages very often so I have to copy & paste url several times per session just to get where I want.

I don't know where it does come from and I agree interaction betweeb FB and apps is really tricky (just have a look at the javascript sometimes) but it is getting really frustrating.

I never see the problem in netflix for example or the various polls. FB never (well, let me amend that, *almost* never) craps out either, it is just CA for me.

Duchess of Drac
10-07-2009, 10:48 PM
I can't see any friends name to give gifts to anyone what happened? :eek: Two days ago I could send gifts, please help with this as I hate to only receive and not give thanks for any help you can give :(

brett the barbarian
10-08-2009, 09:16 AM
i still cant access properly...these links give me access but i get a white screen after a battle or 2 cant play the game properly....i cant add army collect gifts or anything...and dragons are totally out of the question....when will it be working properly again as i'm sure lots of people will be giving up the game at this rate.....please help !!!!

Chandra
10-08-2009, 09:58 PM
do we have any news about the ending of this situation?

gclotfelter
10-09-2009, 09:30 PM
It's been over a week and I still can't log in to Castle Age normally!! I can't accept gifts, army members, fight dragons or Keira! When is this going to be fixed?????

Punkle
10-09-2009, 10:15 PM
FaceBook devs know of the problem and are working on it.
Some snippets from devs.forum:


I saw this problem earlier, and tested opening other applications (some that were FB core apps, others that I was not a developer of).... it seemed to affect applications like SocialCalendar and those I was developing on, but not things such as groups, events, etc.

After about half an hour, it seemed to resolve itself, but during that time I was getting the 'too many redirects' message consistently.

Edit: This has popped up again. I've logged in and out, in case there was bad user data, and refreshed cache. Now still getting it once more.

Edit 2: Using Safari Version 4.0.3 (4531.9)
- Exited browser and reopened.
- reset browser (effectively clearing all cache, history, cookies, etc)
- enter in a URL to the canvas of a specific app within Facebook, and redirected to the Login page (this is supposed to happen, and this works fine)
- redirect after login to the application canvas page results in Safari popping up a 'too many redirect' error screen
- New tab, directed to facebook.com -> redirects properly to my home page within facebook (now logged in)
- clicking the previous app's bookmark on my FB footer bar gives me the Safari error page
- New tab, navigating to a specific page within the application results in the Safari error

more updates when I've tested more. Earlier this morning I was able to (twice) get into the application successfully, but soon after was getting the redirect errors. I assume something is happening on Facebook's end that is causing this, as I've observed no change on my end aside from the general troubleshooting steps taken above.

Edit 3: Confirmed on Firefox version 3.5.3
Running on Mac OS X (10.4.11)

Edit 4: Firebug shows 20 calls to the canvas page for the apps I've tested with, each with the following response:
"Failed to load source for: http://apps.facebook.com/appname/?auth_token=xxx
xxx"

Edit 5: A person next to me is able to get into the app that we're both developers on successfully with no problems at all (he's running Safari 3.2.1), but I'm still experiencing problems.

Following recommendations on the general forum (under basic), and from the bug located at http://bugs.developers.facebook.com/sho … gi?id=6600 ... I was able to get to applications by using https protocol instead of http, but had to provide a security exception to do so. This isn't a good workaround imo, but at least I can make progress in the meantime.

Hello,

Thanks for the reports. We're continuing to work on this issue in bug 6600 (http://bugs.developers.facebook.com/show_bug.cgi?id=6600). You can subscribe for updates or add more information for our engineers there.

Cheers,

Matt Trainer
Facebook Platform Developer Relations

loopy
10-10-2009, 06:38 AM
I am loosing gifts because of this error, the fix sent to me does not allow you to claim the gifts sent from your friends,:(:(

Wish it was sorted :confused::confused:

jeeplassie
10-11-2009, 06:55 PM
When I try to log in I usually get either a blank screen or only the top half of the screen. No matter where I try to go, what button I click on, it is still the same.

I followed the links at the top of the page, and the second link said the certificate was not valid, and gave me this big warning against going to the site.

The first link allowed me to get to where I was going within the game, but then when I clicked another button to go to my keep, it got the swirly blue circle and that was it. It is still swirling and that was over 5 minutes ago. My connection is not that bad ;) so I know its the game. It is too bad you can't stop people from attacking you while you are not able to get back on and attack them back. Good thing I at least have the correct general loaded and was not doing my quests with a lower general.

RoseAnne
10-11-2009, 08:26 PM
I can get into the game but whatever I try to do, keep, army, etc. the blue ball starts spinning and I never do get it to go where I need to go. We have a summoned dragon and we cannot get in to fight it.:eek:

Caitir Eavan
10-12-2009, 06:57 AM
I can get into the game but whatever I try to do, keep, army, etc. the blue ball starts spinning and I never do get it to go where I need to go. We have a summoned dragon and we cannot get in to fight it.:eek:

That shoudl be sorted now... only lasted for a couple of hours last night.

crazycanuck181
10-13-2009, 04:49 PM
I tried both and errors keep popping up....or the page just goes blank
Error while loading page from Castle Age

Please try again later. We appreciate your patience as the developers of Castle Age and Facebook resolve this issue. Thanks!


This issue has been going on for over a week
and has caused me to lose my 1st battle...
everthing on my PC is up to date and Castle Age is the only app that dosen't work
I also tried in both windows and firefox.....
Pls help...
this game is in my top 5 for facebook apps....

loopy
10-13-2009, 08:53 PM
Still cant log in normally and cant accept gifts without losing them and have been invited to battle and cant do that now either Please hurry up and fix this I am getting so frustrated with this

AmberC
10-16-2009, 02:50 PM
Is there something wrong with CA again? 'Cause those links aren't working anymore (they've been working for the past few weeks for me).

Sheryar Z
10-16-2009, 05:17 PM
I am attacking a dragon. However, the damage was not registered. See attachment for "proof". I did around 160K of damage, maybe 150K or 170K.

earonesty
10-16-2009, 06:30 PM
Some people have had trouble accessing caste age due to some facebook errors. Here is the FIX for that problem:

Try accessing castle age from the links below:

http://apps.new.facebook.com/castle_age/

or

https://apps.facebook.com/castle_age/ (https://apps.facebook.com/castle_age/)
[ to use the link above you need go through the pages on the page and confirm the exceptions ]

A better fix is to DELETE the castle age app then ADD it back again. I tried both those links... no help. But deleting and adding fixed

Lady Eowyn
10-16-2009, 06:43 PM
I am attacking a dragon. However, the damage was not registered. See attachment for "proof". I did around 160K of damage, maybe 150K or 170K.
Same here, about 54K disappeared. The attack log shows part of the hits done.

Pattyhap1863
10-16-2009, 08:13 PM
I can't log in, get a white screen, or the error message. It's been like this all morning. :(

Oh, and I tried the links...the first one doesn't work (same error message), and the second one doesn't let me in, something about the site security certificate not being valid.

Divinity
10-16-2009, 08:27 PM
couldn't get application to show up.. my gold is not being deposited every hour, my timers at the top are not working. The dragon I attacked earlier today shows that I did not even attack it, to the tune of over 128 stamina...

I am glad to see I am not the only person having these problems, but this is getting old.

Chandra
10-16-2009, 08:33 PM
with today we are at the third week with no definitive results.
Today it is also worst, also using the new.facebook gives one access over ten.
lost a lot of gifts, lost contacts, but really lost patient.
Do we have a real definitive solution?

clueless059
10-16-2009, 08:46 PM
I put in over 40,000 points worth of damage to my red dragon this morning and now it is all gone! Is there a way to get my work back? I am terribly disappointed with this.

Ismene
10-19-2009, 03:34 PM
This Connection is Untrusted


You have asked Firefox to connect
securely to apps.facebook.com, but we can't confirm that your connection is secure.


Normally, when you try to connect securely,
sites will present trusted identification to prove that you are
going to the right place. However, this site's identity can't be verified.

This is all that those links result in.

The disappearing gifts, requests, clocking (blue gem thing), etc. are killing the fun :\





What Should I Do?





If you usually connect to
this site without problems, this error could mean that someone is
trying to impersonate the site, and you shouldn't continue.

Torin23
10-26-2009, 10:57 PM
9 times out of 10 today, I haven't been able to access Castle Age. Get the Facebook frame including the area below that says 'Built by Castle Age' but everything in between is blank.

This is true using both apps.facebook.com and apps.new.facebook.com.

EricBrian
10-31-2009, 12:51 AM
Using my facebook bookmark doesn't work. Keeps timing out for all of your games... farmville, cafe world, etc.

ade lucas
11-04-2009, 09:58 AM
I'm getting the blank screen where castle age should be.

Angryhatter
11-04-2009, 12:51 PM
9 times out of 10 today, I haven't been able to access Castle Age. Get the Facebook frame including the area below that says 'Built by Castle Age' but everything in between is blank.

This is true using both apps.facebook.com and apps.new.facebook.com.

I have been getting the same issue all day today and it is getting tiresome especially when the hydras have already been made so difficult you need to be able to use all your stamina, how 10 hours of generation, 120 stamina has gone to waste.

goku454545
11-04-2009, 01:30 PM
i tried the "fix" and it still wont let me into castle age

Arcticflipper
11-04-2009, 04:24 PM
same problem here. None of the suggested connection methods work, still just shows up a blank screen.

Here's the error that I get.
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Wed, 4 Nov 2009 17:09:44 UTC


Message: Syntax error
Line: 9
Char: 1
Code: 0
URI: http://static.ak.fbcdn.net/rsrc.php/z7LU5/hash/1p7hkxxs.css


I do however have more than one account and the other account on the same PC logs in with no problems, no errors.

Somehow this looks like it is linked to the FB ID?
Have tried multiple explorers, firefox, opera, ie, etc, all give the same problem with my account, hence no problems on my other account on the same pc's on the same browsers.

Something very strange here...

Winged Celesta
11-04-2009, 05:34 PM
I'm also having problems: I can get into the application but when I try to stash cash or battle, I get a white box that asks if I want to "allow access" to the application and then another that says "Something wrong happened..."
I haven't been playing for very long; is this an ongoing problem? Any fix in sight?
I tried the fixes listed: no help. Still does the same thing. Ugh. Frustrating.

Angryhatter
11-04-2009, 05:37 PM
same problem here. None of the suggested connection methods work, still just shows up a blank screen.

Here's the error that I get.
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; OfficeLiveConnector.1.3; OfficeLivePatch.0.0; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Wed, 4 Nov 2009 17:09:44 UTC


Message: Syntax error
Line: 9
Char: 1
Code: 0
URI: http://static.ak.fbcdn.net/rsrc.php/z7LU5/hash/1p7hkxxs.css


I do however have more than one account and the other account on the same PC logs in with no problems, no errors.

Somehow this looks like it is linked to the FB ID?
Have tried multiple explorers, firefox, opera, ie, etc, all give the same problem with my account, hence no problems on my other account on the same pc's on the same browsers.

Something very strange here...

It has to be, my girlfriend can log into her account fine on my PC and access CA all good and proper.

It seems to be since the most recent update it started doing this on and off then failed entirely this morning.

Val
11-04-2009, 06:06 PM
If it is a problem with facebook ID what can we do? They are notoriously uncooperative

Merielle
11-04-2009, 06:34 PM
I'm also having problems: I can get into the application but when I try to stash cash or battle, I get a white box that asks if I want to "allow acces" to the application and then another that says "Something wrong happened..."
I haven't been playing for very long; is this an ongoing problem? Any fix in sight?
I tried the fixes listed: no help. Still does the same thing. Ugh. Frustrating.

I am having the exact same issue when I CAN actually get in there.

Val
11-04-2009, 06:41 PM
I'm also having problems: I can get into the application but when I try to stash cash or battle, I get a white box that asks if I want to "allow acces" to the application and then another that says "Something wrong happened..."
I haven't been playing for very long; is this an ongoing problem? Any fix in sight?
I tried the fixes listed: no help. Still does the same thing. Ugh. Frustrating.

Open the keep right clicking and select open link in a separate tab, go there and you can bank. Only 1 click allowed. But it seems to work for me ... just waiting for a facebook solution

ShadowSword
11-04-2009, 11:26 PM
Hi,

I have been trying to log into Castle Age, but every time I try to do anything into the game, I get the following error:

Transport error (#302) while retrieving data from endpoint `/ajax/api/tos.php': Unknown HTTP error #302


It's baffling because I have tried the things in the mentioned in the forum to no avail. Any help would be greatly appreciated.

Thanks

tinman
11-04-2009, 11:27 PM
Hey wont let me go to any pages on castle age. keeps coming up with this:-

Allowing Castle Age access will let it pull your profile information, photos, your friends' info, and other content that it requires to work.
Allow or cancel

when you allow it comes back with this:-

Something went wrong. We're working on getting this fixed as soon as we can. You may be able to try again.

Can anyone help????

trimarianlassie
11-05-2009, 12:41 AM
Trying to play Castle Age.
Pages are not loading. Any help on the way?
Thank you

Tadow
11-05-2009, 06:17 AM
and it won't let me do anything else when I click "Allow" or "Cancel". The links that other people are providing do not work. What do I do?








Some people have had trouble accessing caste age due to some facebook errors. Here is the FIX for that problem:

Try accessing castle age from the links below:

http://apps.new.facebook.com/castle_age/

or

https://apps.facebook.com/castle_age/ (https://apps.facebook.com/castle_age/)
[ to use the link above you need go through the pages on the page and confirm the exceptions ]

Angryhatter
11-05-2009, 06:18 AM
Trying to play Castle Age.
Pages are not loading. Any help on the way?
Thank you

simple answer... no, haven't even had any replies from any moderators/technicians to say that its been looked at.

Arcticflipper
11-05-2009, 07:13 AM
I don't mind havito start again if that is what it takes, just check your SQL records and give me the chest items back that I had worked so darn hard in getting. The rest I will build up myself again.

I would really like to hear at least some feedback from the devs on this problem, even if it is only stating that they don't know what the problem is or what is causing it.

Just to let us know that someone is aware of this problem.

Val
11-05-2009, 07:21 AM
simple answer... no, haven't even had any replies from any moderators/technicians to say that its been looked at.

I wish we have at least a word too.

For some people, the problem has been fixed by removing the application then readd it. I tried that yesterday. i couldn't re add it at all. Then after 100 time trying I re enter the game but the problems were still there and still are this morning. Can not play mafia war, pirate and vampire also, same problem.

BeckyLee
11-05-2009, 10:12 AM
If you absolutely "have" to kill that monster, or do that quest.. if your health is nil and you need to heal, there is a way to do it.

Open up Castle Age (if you can), and for every link right click and select "Open in New Tab". You will only get one attack or heal per tab screen, but you can open as many tabs as you want, and just close them after each single click.

Painful.. but if your desperate. :)

azshel
11-05-2009, 12:42 PM
This is driving me crazy! But thanks for the "open in new tab" tip. It's working and at least I'm logging some hits. Removing the app and then re-adding it didn't work for me either.

Angryhatter
11-05-2009, 01:30 PM
I wish we have at least a word too.

For some people, the problem has been fixed by removing the application then readd it. I tried that yesterday. i couldn't re add it at all. Then after 100 time trying I re enter the game but the problems were still there and still are this morning. Can not play mafia war, pirate and vampire also, same problem.

Not tried removing it as have heard of that completely killing the account (wont re add or anything) and im not starting again.

Val
11-05-2009, 01:55 PM
My "pirate:rule the carabean" game is also affected by the "allow" problem so i used it to test the removal and readd solution that works for some people.
1- setting
2- application setting
3- drop off menu "recently used"
4- tick cross beside application
5- facebook saying "it is removed"
6- Tried to re add application - bouncing on "allow"
7- Return to application setting - drop off menu "authorized"
8- delete again
9- bounce on "allow"
I tried at least a dozen time to remove the application. it is always there in the "authorized" drop off menu. For me, that is why i bounced back on the "allow". I tried also to remove the application on the left corner of the application profile, it doesn't make any difference.
What do i do differently from the people for which that works?
I contacted facebook, had the automatic email back saying contact dev.

Tristan rex
11-05-2009, 05:07 PM
When I try to log in I get a blank screen

Artanis
11-05-2009, 05:16 PM
Hi Guys, for Allow Access Problems, see this post:

http://174.37.115.166/cforum/showthread.php?t=6953

The solution seems to be to first Block, then Unblock the Application. It is a general facebook bug that affects some users.

Arcticflipper
11-05-2009, 05:58 PM
lol... I don't think I should be laughing about this... but yeah this FB problem has killed all my other games too....

)(**(#^)@& FB...

This just really annoys me seein how I've now got to most prob restart everything. darnit... well at least now I should not make the same mistakes as what i did on the first try.. lol

rstory86
11-29-2009, 10:39 AM
i created a CA account for my moms boyfriend and he got hooked but not he cant play becasue he cant get into it anymore.
ive read most of the posts ive found on here about not being able to get into CA. the only thing that ive found that would let him in to only do quests and battles is a link i found on this page.

http://www.castleageforums.com/cforum/showthread.php?t=3261

i tried blocking and unblocking for him and that didnt work. this is the only thing that would let him into CA. however theres a draw back. he cant accept gifts or army invites but he cant send them.:mad:

i had a similar problem with farmville with accepting gifts but was able to go around it threw the makers site.:)

i havent seen or heard about anything like this for CA so if someone knows please let me know.

Fiona
02-05-2010, 07:45 PM
[New:] For Allow Access Problems, please see this thread instead:
http://174.37.115.166/cforum/showthread.php?t=6953
[The solution is to first Block and then Unblock the application]

For other Can't log in problems:

Some people have had trouble accessing caste age due to some facebook errors. Here is the FIX for that problem:

Try accessing castle age from the links below:

http://apps.new.facebook.com/castle_age/

or

https://apps.facebook.com/castle_age/ (https://apps.facebook.com/castle_age/)
[ to use the link above you need go through the pages on the page and confirm the exceptions ]


Hi

My husband can't play Castle age.

I can play without problems, on the same laptop, and browser (IE and firefox), but when he is login in, the page says "the page cannot be found" and no matter the linke we use, He can't access the login/app page.
He has not block the app.

I can't se him in my facebooks friends, or add him to my army list either.

Any Idea?

Chrome Vanadium
02-17-2010, 05:33 PM
Hi

My husband can't play Castle age.

I can play without problems, on the same laptop, and browser (IE and firefox), but when he is login in, the page says "the page cannot be found" and no matter the linke we use, He can't access the login/app page.
He has not block the app.

I can't se him in my facebooks friends, or add him to my army list either.

Any Idea?

Same problem here!!!! It says "the page cannot be found"!!! Some hint?

GuillermoVilas
02-17-2010, 09:31 PM
and same problem here... I can't access :

The page you requested was not found.
You may have clicked an expired link or mistyped the address. Some web addresses are case sensitive.

Return home
Go back to the previous page

Yeserday, I had a notification telling me I had to confirm my account if I didn't want it to be deleted. I thought it was a kind of spam or something like that so I did not do anything. Do you think it's about the same problem? Did you reveive the same notification?

GuillermoVilas
02-17-2010, 09:49 PM
I FOUND ! Castle age application was blocked. Maybe did I block it by myself... I don't know...

Anyway, I went in Account >> Privacy settings >> Applications and Websites >> Blocked Applications and clicked on "Edit Blocked Applications" >> then Clicked on "remove" in front of "Castle Age".

Good Luck to you all :)

Chrome Vanadium
02-18-2010, 07:18 PM
I FOUND ! Castle age application was blocked. Maybe did I block it by myself... I don't know...

Anyway, I went in Account >> Privacy settings >> Applications and Websites >> Blocked Applications and clicked on "Edit Blocked Applications" >> then Clicked on "remove" in front of "Castle Age".

Good Luck to you all :)

Thx a lot Guillermo!!! You're great!!!!! :)

Lord Phayden
02-20-2010, 07:34 AM
I FOUND ! Castle age application was blocked. Maybe did I block it by myself... I don't know...

Anyway, I went in Account >> Privacy settings >> Applications and Websites >> Blocked Applications and clicked on "Edit Blocked Applications" >> then Clicked on "remove" in front of "Castle Age".

Good Luck to you all :)

There it was at the end of the list sure as... err... FaceBook upgrades. :p
THANK YOU! With out your post I would still be crying. ;)

evilchris
02-20-2010, 06:32 PM
An old saying "Don't fix what isn't broke" ...and one again we suffer from facebook's downgrades.

derkaiser
02-20-2010, 06:37 PM
That's so depressing.
I got 2 raids 1 genesis and my own monster.

traveller
02-20-2010, 06:38 PM
An old saying "Don't fix what isn't broke" ...and one again we suffer from facebook's downgrades.

once again they **** things up, jesus christ, what a total bunch or ****ing morons!!!!!!!!!!!!!!!!!!!

Lanny
02-20-2010, 06:41 PM
Of all days they decide to crash FB today when I have less than 6 horus to kill the Dark Legion that is FAR from being killed. :(

Death of Rats
02-20-2010, 06:58 PM
Of all days they decide to crash FB today when I have less than 6 horus to kill the Dark Legion that is FAR from being killed. :(

I know how you feel, I have 4 hours to finish a Cronus that I spent 10 hours yesterday eliciting clicks for and am about 40 clicks from finishing off. Last time I spent that much time on a fight was... well, the other time everything crashed and fights disappeared including the one I had worked so hard on. It's disheartening.

dentstudent
02-23-2010, 08:59 AM
My problem with CA at the moment is that I can't access it reliably. Maybe 10% of the time, I can get into it, but then I click on a couple of things, change general, go into the keep, that sort of thing, and I end up with a blank screen. I've tried opening it in a seperate tab, blocking and unblocking CA, removing and reinstalling CA, but without success. I have this trouble from more than one PC as well, so it's not a local issue, like a Firewall. This has been happening since I installed the toolbar, though whether that is merely coincidence, I've no idea. I've removed that too, but still have the problem :mad:.

Anyone got any other ideas?

Cheers

sineater
02-23-2010, 09:47 AM
My problem with CA at the moment is that I can't access it reliably. Maybe 10% of the time, I can get into it, but then I click on a couple of things, change general, go into the keep, that sort of thing, and I end up with a blank screen. I've tried opening it in a seperate tab, blocking and unblocking CA, removing and reinstalling CA, but without success. I have this trouble from more than one PC as well, so it's not a local issue, like a Firewall. This has been happening since I installed the toolbar, though whether that is merely coincidence, I've no idea. I've removed that too, but still have the problem :mad:.

Anyone got any other ideas?

Cheers

I have the same problem. It started yesterday. I have tried with Firefox, IE7, Opera. Also different OS (Vista, XP) and different locations.

Thanks for any idea

Emilbriard
02-23-2010, 08:42 PM
I have the same problem after installing the CA-toolbar!!

Looking an a white screen, using Firefox, Safari, IE, Chrome. Everytime the same. The toolbar is the reason why.

I had deinstalled it, but nothing changed.

Lady Elizabeth in Germany
03-04-2010, 07:03 PM
i have had issues all day trying to play..sometimes i can get in and sometimes i cant..currently its a 'cant'

quacks
03-06-2010, 01:59 AM
I was able to get into the game fine this morning. This evening I tried to get into the game and got a blank screen. I tried the block and unblock.... nothing. Did the cache clean, nothing. Then, tried to do the remove and reinstall.... only now I can't even get back to the app page to add the game back on. I'm done playing if I can't get the game back.

repuscire
03-14-2010, 01:06 PM
is there any other way to fix the black screen without encountering other problems??? it would be very sad to lose such a great game... :(

prongs
03-14-2010, 08:57 PM
and its been 3 days now... still no answer from you guys...

NightKnight
03-22-2010, 10:03 PM
Facebook seems to have problem in loading some of the games, including Castle Age. Notice that FarmVille is offering direct access from Zynga provided website. Can Castle Age be accessed directly without going through facebook. It's seems to be a facebook problem.

SoS
03-22-2010, 10:17 PM
yeh can't open up the Castle Age page atm :(

Fortevn
03-22-2010, 10:33 PM
Don't know if anyone said this but only the mainpage got crashed, you can go to CA just fine by using the links of CTAs. I didn't try accepting gifts/army yet since I'm not getting any, but it should work too.

junbug
03-22-2010, 11:51 PM
i used the sites u told me or ;posted to use i still cANT ACCess castle age Why is this?

dementodin
03-23-2010, 06:52 AM
Today I logged into facebook and saw I had a frost relic gift request so I went to accept it. I accepted it from the facebook account and it never went to castle age to finish the accepting.

The gift request is no longer on the facebook list but still listed on castle age, when I try to accept, there is nothing on the list to accept. The same with two army requests.

how do I clear that?

laurastarkey
03-25-2010, 07:28 AM
I have tried both ways to get into castle age you have posted, but I still get a blank page. I have played this game before about 4 months ago. I know its not my computer because my husband plays

mflintjer
03-25-2010, 03:47 PM
Well, currently, i cannot log into CA....but that isn't saying much as I cannot log into Mafia Wars either....

That said, I think Facebook is having trouble, or is working on, the 'apps.facebook' side of their servers....just my $0.02 worth ;)

mflintjer
03-25-2010, 04:04 PM
Well, currently, i cannot log into CA....but that isn't saying much as I cannot log into Mafia Wars either....

That said, I think Facebook is having trouble, or is working on, the 'apps.facebook' side of their servers....just my $0.02 worth ;)


sure...i post this and then 5 minutes later i can get in...my luck!! :p

gmail
03-26-2010, 09:56 AM
i need help ... athe the application i cant see CA but i played it and lvl up to 80++ but now i cant see my application .. even in application setting nothing.. the error says...

The page you requested was not found.

You may have clicked an expired link or mistyped the address. Some web addresses are case sensitive.

* Return home
* Go back to the previous page

kurgun
03-26-2010, 10:11 PM
Castle age has completely disappeared from my profile.... it's not even in my applications to block then unblock so that supposead fix will not work in this case. All links to the game will not show up on my page or any of my friends pages and to even find one I had to log onto the forum here. When I click any link even the newest ones to anything in the game I get a page that says all of this:

The page you requested was not found.
You may have clicked an expired link or mistyped the address. Some web addresses are case sensitive.

Return home
Go back to the previous page

The links are not expired, the address is not mistyped nor misspelled.... Can someone help me I've put months of work into my account and it doesn't seem right to just have it all disappear without the game itself being gone.

kurgun
03-26-2010, 10:16 PM
Today I logged into facebook and saw I had a frost relic gift request so I went to accept it. I accepted it from the facebook account and it never went to castle age to finish the accepting.

The gift request is no longer on the facebook list but still listed on castle age, when I try to accept, there is nothing on the list to accept. The same with two army requests.

how do I clear that?

All you need to do is click accept all while logged into castle age.... you lost the item already but you will clear off the false listings on there

Elise.moraes
03-28-2010, 06:43 AM
For some reason I can't reach the Castle Age page on facebook. I tried using the links on this forum "http://apps.facebook.com/castle_age/ " but I just reach "The page you requested was not found."

b3dshaker
04-02-2010, 02:30 PM
same goes for me, i still can't play castle age. anyone got other option?

Abath
04-04-2010, 10:10 AM
For some reason I can't reach the Castle Age page on facebook. I tried using the links on this forum "http://apps.facebook.com/castle_age/ " but I just reach "The page you requested was not found."

same here :(
what can I do?

>>>>>>>>>>> SOLVED!!! <<<<<<<<<<<<<

1- go to Facebook Home page
2- choose Account (on the top right)
3- scroll down to PRIVACY Setup
4- choose Application and Web Sites
5- search for BLOCKED APPLICATION and push the MODIFY BLOCKED APPLICATIONS button
6- search CASTLE AGE in the list and CLICK REMOVE
7- back to Facebook Home

rivulus9
04-10-2010, 04:17 AM
I try to access the game using Firefox on my Mac and I keep getting this error:

Server not found

Firefox can't find the server at apps.facebook.com.

* Check the address for typing errors such as
ww.example.com instead of
www.example.com

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.

This same type of error is happening with all the browsers I use on this computer.... It doesn't matter if it's Firefox, Google Chrome, or Safari. I am able to access the game on my laptop which uses Windows Vista, but not on this computer. Can anyone help me?

SMAUG
04-23-2010, 01:18 PM
When I was finally able to access Castle Age, I couldn't actually do anything. I just got the Spinning Vortex of Death... for at least 10 minutes. Hopefully, they will get this fixed sometime today.

Zanbabe
04-27-2010, 01:05 AM
So, the links in the original post worked until I tried to access a monster, or do my demi power thing for the day... and now they don't work at all... they just re-direct to the main url, and won't do anything again. This is seriously insane.

:confused:

To clarify... i get no error message... just blank screen. i checked the blocked list that seemed to work for others in this thread... isn't blocked. the only other thing i noticed earlier today (i could access the game from my work computer even though it was loading sporadically) was that all the people in my army (the pictures where you can compare levels, not the 400+ people) had disappeared, but everything else seemed normal.

Is this happening to anyone else? This is an old thread, but the pages just won't load, and some of the same things seemed to be happening (the original link with "new" worked for a very short period of time, and the https one worked after that one redirected... now neither works). This is killing me... it is the only game on Facebook where I've actually invested real money and i'd hate to lose it. if anyone has an idea, love to hear it.

now 4/27 around 6 EST... lots of people are complaining about the same thing on my wall...

more info... this morning it let me log on from home and accept some gifts, but it whited out everything when i tried to send... then woudln't do anything. now i am at work, and it logged in fine at first, but i opened everything in a separate window just in case, and yes, just like yesterday, now everything gives me a blank screen. i am happy that i was able to do a few things before it choked... but what is going on? everytime i do anything with castle age all i get is a white page now. I'm not missing levels or anything else that i know of... just the game keeps choking and not loading.

okay... last post, since i am talking to myself anyway... but it let me on briefly from work yesterday, but not from home at all. demi point counter was up long ago, can't get in to accept or send gifts, still just blank screen every time. don't know why it is sporadic, but it's a pretty serious problem.

Sidrandom
04-29-2010, 06:06 PM
I have not been able to get in using any of those links for the last 3 days.

DanniRedd
04-29-2010, 07:52 PM
I only get the blue Facebook banner at the top of the page and the Castle Age banner at the bottom. Only white space in between.

I have tried clearing the cache, cookies and restart my PC.

seb4013
04-29-2010, 09:30 PM
I have this error message sine a few hours when I'm tryibg to connect to Castle Age game:

The page you requested was not found.

You may have clicked an expired link or mistyped the address. Some web addresses are case sensitive.

* Return home
* Go back to the previous page

dvilas
04-29-2010, 10:29 PM
I can't get in to Castle Age. I was there this morning, left and haven't been able to get back in. I tried the Block and Unblock suggestion. It did nothing. Help, please.

Sidrandom
05-01-2010, 12:18 AM
Yeah I'm getting pretty sick of this. I have 20$ today to spend on a app. I am goin with mafia wars sense I can hardly log into this. Fix it if you expect people to put money into it. My original plan was to buy some vanguard boxes now tht im L 100. whatever boxes I can now that im at 100.:(

Wild Clover
05-17-2010, 07:46 AM
I only get the blue Facebook banner at the top of the page and the Castle Age banner at the bottom. Only white space in between.

I have tried clearing the cache, cookies and restart my PC.

I had this issue for months with another app-their response, clean cache, clear flash cache, reinstall flash, download Chrome if above doesn't work. My issue was I wanted the ap which had worked in my browser to work again. I recently tried installing the latest beta version into a different folder, rather than just upgrading. Works now, all my broken stuff on other aps (like I had no text in CA CTA screen-useful that) all now working. If clearing everything doesn't work, try a clean install of your browser into a new folder and import your bookmarks etc. See if it will work in new install. If it works, just uninstall the old version..I think FB puts tiny undetectable glitches into your doc and settings files and eventually stuff quits working....well, that's my most recent theory anyway.

beetlejuice1510
05-17-2010, 08:48 AM
i tried signinginto castle age this mornin my bookmark has gone. i played it last nite i have cleared history and done a disk cleanup the message i get is
The page you requested was not found
You may have clicked an expired link or mistyped the address. Some web addresses are case sensitive. i have not blocked the game. please help now stressing that my name hasbeen deleted from game

nofear4095
05-21-2010, 08:43 PM
I have the same problem. Worked fine then it didn't work at all.

Hawaiian Warrior
06-01-2010, 11:18 PM
I've been struggling for hours with a glitch :confused:. Castle Age will load but without the Art. Just text and background fill and I am unable to load any other CA pages besides the Home page.

What I have done to resolve this:
1. Block/Unblock
2. Delete program from FB/Reinstall
3. Reinstalled Flash
4. Reinstalled Greasemonkey and AutoElite Army app

I use Firefox as my Browser and I loaded the standard issue Flash player, not the new "beta" testing version.

I'm thinking its some sort of Script error. But I don't really know.
ANY help would be appreciated!!

Skyrok
06-02-2010, 05:09 AM
I have a problem seeing my Castle Age page ( started this morning ) it is "mostly" blacked out so I can't really determine the exact location of anything rendering it completely unplayable is there a fix ?

Hawaiian Warrior
06-03-2010, 11:10 AM
I think I have a Script problem with CA. Castle Age loads but without the
image2.castleagegame.com art...just the text, bkgrnd shading and relevant photos. (see previous post from other player!)

What I have done:
1. Block/Unblock Castle Age via FB
2. Uninstalled/Installed CA app via FB
3. Cleaned Cache, History, Cookies in both Firefox & IE7
4. Made sure all possible boxes were checked for showing Images.
5. Reinstalled Firefox, Flash and Java (JRE)
6. Deleted Greasemonkey and associated app AutoEliteGuard
7. Deleted all Firewall-providing apps
8. Contacted my ISP. They laughed.
7. Attempted to use the Error Console under Tools in Firefox.
Gibberish to me but 30 or so lines of code were highlighted.
8. Same problem in Firefox and Internet Explorer 7, no art; just text & bkgrnd
According to the info bar at bottom of screen, the art seems to be downloading, albeit very, very slowly, but then is not being displayed. In IE7 the placeholder boxes for an image are replaced eventually by the boxes with red X's.

This problem seems confined to Castle Age. Yahoo, Facebook
and other Apps seem to be functioning normally and all associated art pieces
(JPEGs, GIFs, etc) load properly. Nowhere do I notice that image2 art pieces
are "blocked" and a Search cannot find any cached art on my harddrive.

Please help me. I have spent many hours trying to resolve this issue and my
postings on the CA Forum/Technical Support have gone unanswered. I also sent this email to the Devs directly, but no response.
This is my last try.

If you have any insight, please contact me via my email at corey.loprest@yahoo.com rather than via a posting here. After 2 days my motivation to resolve this problem is waning.

Thanks....
Corey

auntjojo39
06-29-2010, 01:12 PM
Castle age will not load and yes i tried all your suggestions and none worked. Is there something else i can do? I was getting half pages before it quit loading and trying to receive gifts is horrible, most of the time i loose them.

What happenend, castle age was so dependable with no problems ?

Irma C
06-29-2010, 01:21 PM
I totally fail to see how there can be ANY suggestion by even the wildest imagination -- to suggest that not being able to get into CA is a USER PROBLEM - when it happens to nearly all (if not all of us) how possibly can it be a USER problem - ???

tari101
06-29-2010, 01:24 PM
today I used it to be able to access... resulting in lost of 2 levels and with respective values for energy, experience...... also the list of monster I was fighting disappeared... I did not checked anything else cause I was quite bored with all these problems and closed the game.

It's a pity but a really nice game is becoming a nightmare in few days

I agree with Chandra, when I logged in it took over 2 hours to clear my bank and try to fight a hydra that is now a loss to me. all my energy and stamina are gone and I received no experience points for it. this game is becoming something i looked forward to, now, to something i just cant deal with. now i have to wait until tommorrow for a refill.. thanks

tari101
06-29-2010, 02:03 PM
I agree with Chandra, when I logged in it took over 2 hours to clear my bank and try to fight a hydra that is now a loss to me. all my energy and stamina are gone and I received no experience points for it. this game is becoming something i looked forward to, now, to something i just cant deal with. now i have to wait until tommorrow for a refill.. thanks

yeah, me too. the hydra is a dead issue if I can't get to it. I lost all the gifts, and half my energy when the page refreshed. this isn't fun, its more like work just to get on for the last day or two. i'm so angry i'm almost done with ca, its my first hydra that I called. thanks for squat. arrgh

blahblahblah91
06-29-2010, 07:25 PM
the link on the main page loads a white screen for me :( i hate missing my demi!

tiffac
06-30-2010, 12:21 PM
I'm having the same problem.

Earlier I was able to access the game now its just White Screen of Doom! :o

sekhmet
06-30-2010, 12:51 PM
Add me to the list, wont log in most times, and if I can accept a gift the next time I click for my keep GONE, GONE, GONE. :mad:

KevinCater
06-30-2010, 12:58 PM
tried refreshing tried different browsers IE Firefox Safari all the same problem no matter how many times i refresh - just white screen :(

Hoots
06-30-2010, 12:59 PM
The "white screen" problem IS Castle Age's fault and not facebook.

The Toolbar runs on the same server as the game, accessing that shows the error (facebook will not show the error to you):

http://web.castleagegame.com/castle/connect/

Service Unavailable
This server is temporarily unable to service requests.(Internal-Reason: 132)

Temagori
06-30-2010, 01:40 PM
I'm having issues getting in to do anything and on the rare occasion any of the links that are posted earlier in this thread work the moment I try to go beyond the initial page it locks up and will not work. I have used multiple browsers with the same effect. I can do everything else just fine... It's just CA that's not functioning atm.

Atanatar
07-07-2010, 09:09 PM
I'm having problems with connecting to Castle Age, it works for some minutes and then its freezing again, blue spinning ball or complete whitescreen the whole day long. Sometimes, it shows the error that the Connection reseted, connection to server reseted while loading and so on...

BobicusTheConqurer
09-01-2010, 06:13 AM
I've been struggling for hours with a glitch :confused:. Castle Age will load but without the Art. Just text and background fill and I am unable to load any other CA pages besides the Home page.

What I have done to resolve this:
1. Block/Unblock
2. Delete program from FB/Reinstall
3. Reinstalled Flash
4. Reinstalled Greasemonkey and AutoElite Army app

I use Firefox as my Browser and I loaded the standard issue Flash player, not the new "beta" testing version.

I'm thinking its some sort of Script error. But I don't really know.
ANY help would be appreciated!!The problem is that image2.castleagegame.com is not sending you images. Without the images the game is unusable. I just got off the phone with my ISP and they blame me as the problem, and then they blamed CA for the problem. CA of course remains silent on the issue as god knows where they are based. Good luck, and if you think of something let us know. I'm out of ideas at the moment.

PS: There are a lot of us with this issue right now, there are at least 4 threads talking about different manifestations of this issue.

PSS: Problem fixed for me @2:20 AM

Joenksc
12-16-2010, 03:41 PM
Played CA this morning. logged off came back in to play again and all I get is a white screen no error message or anything. tried all the tips I read in here even removed the application and reloaded it. still nothing. Can go to my husbands site and bring up his castle age page. even tried using his computer same thing happens are there any suggestions on what might have happened or how to fix this problem?
Thanks

svtmust97
12-16-2010, 04:23 PM
I played last night and this morning I went to collect my coins but the whole screen was white and loss my battle coins. How do I get them back.

Kori.Maggotte
12-16-2010, 04:49 PM
Server issue should be resolved right now. We brought them back up asap.

Please let us know if you are still having issues logging in.

barryhobbes
12-16-2010, 05:00 PM
I'm getting nothing but white screen still.

zserg
12-16-2010, 05:01 PM
CA is working alright for me now. Hope it won't crash again soon :)

svtmust97
12-16-2010, 05:43 PM
Server issue should be resolved right now. We brought them back up asap.

Please let us know if you are still having issues logging in.


What about the lost battle coins I had coming for me.

King Hrothbeort
12-16-2010, 08:27 PM
I can't log in to Facebook at all currently.

castleagemaster
12-16-2010, 08:44 PM
I can't log in to Facebook at all currently.

guh, Fb sucks. 1 hr let of battle and it goes down. Fail.

lapsap
12-27-2010, 04:58 PM
I am still having a WHITE SCREEN since last Wednesday. Wrote in to the DEV 4 emails maybe and still it's WHITE SCREEN now regardless whatever link I clicked.

The http is shown: http://apps.facebook.com/castle_age/index.php?bm=1&ref=bookmarks&count=0

Is it same for everyone or for me?